Assistant Director, Career Services MS in Management

Assistant Director, Career Services MS in Management Department: Kenan-Flagler Business School Posting Open Date: 11/17/2025 Application Deadline: 12/05/2025 Location: North Carolina, U.S. Salary Range: $65,000 - $70,000 Position Summary This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. The Assistant Director serves on the Career Services team within the Office of Specialized Masters and supports the career and professional development initiatives for the Master of Science in Management (MSM) program, servicing students in multiple delivery formats (campus and online). The Assistant Director reports to the Director of Career Services. Our unit aims to achieve extremely high employment rates, student, and employer satisfaction. Responsibilities Student coaching and development: manages student training and development programs, providing individualized career coaching that includes career exploration, job search strategies, resume and cover letter support, and mock interview preparation. Advises students in one‑on‑one settings, tailoring guidance to their unique career goals. Builds and delivers content for group sessions, creates a comprehensive career curriculum for both in‑person and online training modules, tracks student progress and success, and reports on outcomes. Major programming: develops and oversees a comprehensive recruiting program, ensuring alignment with strategic hiring goals and providing a streamlined experience for both candidates and employers. Employer management: serves as the primary point‑of‑contact for formal recruiting programs with employment partner firms and organizations for MSM. Leads employer relations, event strategy, planning, and execution. Collaborates to refine employment policies and procedures, ensuring both employer and student success. Systems, processes, and data collection: contributes to the implementation and transition of CRM systems, analyzes employment data to support strategic decision‑making, and collaborates on integrating these systems with overall recruiting strategies to enhance program effectiveness. Minimum Education and Experience Requirements Relevant post‑baccalaureate degree required (or foreign degree equivalent). Candidates can also have a relevant bachelor’s degree (or foreign equivalent) and at least one year of relevant experience in substitution. Required Qualifications, Competencies, and Experience Strong communication skills, written and verbal. Customer‑service orientation with a friendly demeanor. Ability to maintain composure in a fast‑paced environment and provide outstanding customer service. Strong organizational skills and the ability to simultaneously manage multiple relationships, projects, events, and conversations. Strong analytical skills, including the ability to analyze complex data sets and generate insightful reports to inform decision‑making. Proficiency in Excel required. Extremely detail‑oriented. Highly motivated, demonstrates initiative, a positive attitude, and the ability to work with a broad range of internal and external constituents. Ability to work in a team environment and independently. Excellent professional judgment in situations involving employers and students. Strong knowledge of Microsoft Office (Excel) and CRM systems/databases (Handshake). Preferred Qualifications, Competencies, and Experience Master’s Degree preferred in Career Counseling, Counseling, Higher Education, Adult Learning, or MBA. Higher education experience in career services, advising, student success, or student engagement preferred. Student career advising/coaching at the undergraduate and graduate level. Familiarity with finance, marketing, and general business sectors and/or experience advising business majors. Corporate/private‑sector experience. Campus Security Authority Responsibilities This position is designated as a Campus Security Authority in accordance with the Clery Act. The position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities. Special Instructions In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. #J-18808-Ljbffr