Senior HR Information Systems Analyst

3 weeks ago


Burlington, United States Tufts Medicine Full time

Senior HR Information Systems Analyst, UKG - Remote Job Title: Senior HR Information Systems Analyst – UKG Hours: 40 hours – Monday to Friday, 8:30 AM – 5:00 PM EST Location: Remote (occasional travel to Massachusetts as needed) Job Overview The Senior HR Information Systems Analyst serves as a technical specialist and key support partner for Tufts Medicine’s UKG platform, with a strong emphasis on inbound and outbound integrations, interfaces, and data workflows. This role ensures seamless data movement between UKG and critical downstream and upstream systems, including Payroll, ERP, Benefits, Talent systems, and clinical operations platforms. Duties and Responsibilities Serve as the subject‑matter expert for UKG inbound and outbound integrations, including file‑based interfaces, API‑driven data exchanges, event‑based integrations, and SFTP processes. Maintain, monitor, and troubleshoot all UKG interfaces to ensure timely and accurate data transmission across HR, Payroll, Finance, and clinical systems. Partner with IT and vendors to design, test, implement, and optimize integration workflows, ensuring scalability and adherence to Tufts Medicine’s integration architecture. Lead root‑cause analysis on integration failures and partner on long‑term solutions to prevent recurring issues. Configure and maintain UKG modules that interact with integrations (e.g., Timekeeping, Accruals, Person Data, Job Data). Support UKG release management including testing integrations against new features, patches, and upgrades. Ensure data mapping, transformations, event triggers, and interface schedules align with business processes and security requirements. Maintain documentation of integration designs, file layouts, data dictionaries, and workflow diagrams. Serve as a liaison between HR Technology, IT, Payroll, HR Operations, Finance, and clinical departments to understand data needs and system dependencies. Lead requirements gathering sessions for new data feeds, interface enhancements, and system‑to‑system connectivity. Collaborate with vendors (including UKG) to resolve complex issues and launch new connections or file exchanges. Support data governance efforts by ensuring accurate, secure, and compliant data movement across systems. Validate data accuracy through regular audits, reconciliation processes, and quality checks. Uphold HIPAA, SOC, and other regulatory standards related to data privacy and security. Maintain integration‑related SOPs, change‑control documentation, and support ticket records. Assist in building and maintaining reporting datasets and extracts tied to integration outputs. Partner with HR and business analytics teams to ensure data consistency across reporting sources. Support the creation of dashboards or audit tools that monitor integration health and data volume trends. Provide guidance to HRIS Analysts on technical troubleshooting, testing practices, and system best practices. Serve as an escalation point for integration‑related support issues. Contribute to team knowledge‑sharing, training materials, and documentation improvements. Minimum Qualifications Bachelor’s degree in Information Systems, Computer Science, HR Management, Business, Healthcare Administration, or related field. 5+ years of progressive, responsible experience supporting UKG (Dimensions or WFC), with a strong emphasis on integrations. 3+ years of hands‑on experience with the Boomi Platform. Hands‑on experience with UKG API frameworks, file‑based integrations (CSV/XML/JSON), SFTP processes, and automated data workflows. Strong understanding of HR data structures, workforce management data models, and payroll/timekeeping dependencies. Preferred Qualifications UKG Pro or Dimensions integration certifications. Experience with Mulesoft, SnapLogic, or other middle‑tier integration platforms. Familiarity with SQL, relational databases, or scripting languages used for data transformation. Experience supporting ERP or HR technology ecosystems in a large healthcare system. 7+ years of direct experience supporting UKG (Dimensions or WFC), with a strong emphasis on integrations. Experience in a healthcare system or highly regulated environment. Physical Requirements Professional office environment with typical office requirements such as computers, phones, photocopiers, filing cabinets, etc. Largely sedentary role, which involves sitting most of the time but may involve movements such as walking, standing, reaching, ascending/descending stairs and operating office equipment. Frequently required to speak, hear, communicate and exchange information. Able to see and read computer displays, read fine print, and/or normal type size print and distinguish letters, numbers and symbols. Occasionally lift and/or move up to 25 pounds. Skills & Abilities Significant knowledge of the Human Resource function. Skills in process improvements relative to Human Resource operations. Strong analytical skills with the ability to complete high priority projects and activities with time‑sensitive deadlines. Proven ability to troubleshoot complex technical issues, analyze log files, and interpret error codes. Pay Range $91,879.42 – $117,150.49 Benefits Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth. The package includes competitive base pay, health insurance, retirement plans, professional development opportunities, and wellness programs. #J-18808-Ljbffr



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