DSHS HCLA Social Service Supervisor

DSHS HCLA Social Service Supervisor Within the Department of Social and Health Services, Adult Protective Services (APS) receives reports and investigates allegations of abandonment, abuse, financial exploitation, neglect and self‑neglect of vulnerable adults and provides protective services, with consent, to vulnerable adults. This role functions independently as a front‑line supervisor for an Investigative Unit of Social Service Specialists in our offices in Renton. Your staff will investigate allegations of abandonment, abuse, financial exploitation, neglect and self‑neglect of vulnerable adults. This role assigns, prioritizes, audits, and reviews work assignments, provides consultation and direction in the handling of reports and/or investigations, delegates duties to subordinate staff as appropriate, and schedules unit staff to ensure maximum service to clients while meeting staff needs. This role also makes hiring decisions; monitors and evaluates performance, identifies training needs, initiates corrective or disciplinary action as needed; conducts unit meetings, educates, and improves access and service delivery to clients, reviews levels of risk in cases of alleged abuse, neglect or exploitation of vulnerable adults and ensures that levels of agency intervention match levels of assessed risk. This position represents APS in the community through networking and coordination meetings and provides education to the community about abandonment, abuse, financial exploitation, neglect, self‑neglect, and protective services. Opportunities in this job classification that perform unannounced visits in unregulated environments, such as private residences, to conduct investigations for allegations of abuse and/or neglect of vulnerable adult individuals, may be eligible for an additional 10% assignment pay in addition to the advertised salary. King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use. Some of what you'll be doing: Recruit, hire, and train new staff Set expectations for job performance as well as monitor and evaluate staff performance and adherence to applicable laws, policies, and procedures governing their job assignments and take corrective action and complete disciplinary actions Review and monitor decisions related to investigative findings and protective services conducted within the unit. Read records to evaluate for complete and accurate comprehensive reports and investigations as well as effective documentation Conduct regular staff unit and individual meetings Facilitate, lead, and participate in unit meetings, case staffing, and in multi‑disciplinary teams Assign work and monitor for equitable work distribution within the unit Evaluate training needs of staff, provide training and interpretation and guidance on agency program requirements and policies Provide direction in the areas of time management, organization, and case planning Train and provide clarification and interpretation to staff in current policy and procedures, long‑term care manual, WAC, and Management Bulletins What we're looking for: Ability to establish relationships and effectively collaborate, cooperate, and coordinate with peers, clients, constituents, community partners, outside agencies, other members of the community, and internal and external partners, regarding the requirements and services available pertaining to your division Must be able to successfully perform the essential functions as described in the PDF and perform the physical requirements of this position such as traveling and lifting, moving, and transferring equipment (such as a laptop, files, manuals, etc.) Ability to identify and evaluate social dynamics affecting client(s) choice and decision making Prior experience or demonstrated ability to supervise multiple staff and maintain the organizational structure Ability to independently assess situations and utilize good professional independent judgment Who should apply? Professionals with one year experience as a Social Service Specialist 4 Or, two years as a Social Service Specialist 3 Or, four years as a Social Service Specialist 2 Or, a Master's degree in criminal justice, social services, human services, behavioral sciences, or an allied field and 4 years of paid social service experience Or, a Bachelor's degree in criminal justice, social services, human services, behavioral sciences, or an allied field, and 6 years of paid social service experience Equivalent professional experience/education NOTE: A two‑year Master's degree in the indicated fields that included a practicum may substitute for 1 year of paid social service experience. Please include the following with your completed online application: Cover Letter Resume Three professional references with updated contact information Interested? Apply today Questions? Email alex.baclaan@dshs.wa.gov or call the main Talent Acquisition line at 360‑725‑5810 and reference 07840. The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti‑racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security. Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725‑5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7‑1‑1 or 1‑800‑833‑6384. E‑Verify® is a registered trademark of the U.S. Department of Homeland Security #J-18808-Ljbffr