Host

3 months ago

Warrensburg, United States Applebee's Full time
Description:
Position & Perks

We are hiring outgoing, upbeat hostswho can connect with our guests; meeting and even anticipating their needs to provide a one of a kind dining experience that keeps them coming back
Great communication skills are a must, as is the capability to work as part of a dynamic team. Are you someone who has tons of energy, great attention to detail, and an awesome personality?

Join our Team...
We offer discounted meals for our FOH Team Members while on shift as well as many other fun perks and benefits If you take pride in your work and want to be part of a team that cares about your career we are the team for you

Competitive Pay
DailyPay available
Flexible Hours
Great Training Program
Discounted Meal on Shift
Real Advancement Opportunities

Responsibilities

As a Host, you will be responsible for providing service to each guest courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude. Duties of this position will include greeting and seating guests, suggestive selling, responsible service of alcohol, delivering beverages and food using our Team delivery system, clearing tables, cleaning tables and assisting in the dining room operations. Our hostsalso participate in the clearing, cleaning, and resetting of dining room tables as well as assisting in overall dining room maintenance / cleaning throughout the shift.

Qualifications

A qualified applicant must have excellent communication skills, the willingness to work with others as a team, able to lift 15-30 pounds, and exert fast-paced mobility between the dining room and kitchen for the length of the shift, and keep pace with our guests from casual lunches to packed Saturday nights.

Requirements:
PRIMARY RESPONSIBILITY: Greets arriving Guests, offers a heart-felt thank you for departing Guests and serves all guests in a friendly and efficient manner. Assists in maintaining overall Guest flow in the restaurant and dining room cleanliness.

SPECIFIC FUNCTIONS AND DUTIES:
1. Opens doors for all arriving and departing Guests.
2. Accommodates any specific of special needs of Guests such as ADA seating, high chairs, boosters etc.
3. Answers the phone and directs calls the proper person(s) in a friendly, courteous and efficient manner.
4. Manages wait list, call ahead seating program and electronic notification system for all Guests.
5. Provides Guest assistance to Service Staff including but not limited to running food, running drinks, pre-bussing tables, clearing dirty glasses, plate ware, silverware and trash from tables.
6. Maintains a clean and organized work station.
7. Completes assigned daily and weekly cleaning duties.
8. Assist Service Staff and Managers in keeping the dining room clean and free of debris.
9. Fills out the feature board.
10. Verbalizes daily features and special promotions to Guests as they are being seated.
11. Assist other Staff Members in keeping restrooms clean, organized and stocked.
12. Interacts verbally with ALL Guests creating a friendly and upbeat atmosphere.
13. Takes part in any and all company related initiatives and activities such as gift card sales and promotions, charitable programs and related meetings, etc.
14. Any and all other operational task as assigned by Management.

QUALIFICATION STANDARDS
1. Must be at least 16 years of age upon date of hire
2. Reading, writing and verbal communication skills required.
3. Mobility required through out the shift.
4. Transports and carries objects and equipment such as highchairs that weigh up to 30 pounds a minimum of 10 times per day.
5. Ability to stoop, bend and kneel so as to wipe down table tops, bases. Pick up debris from the floor, wipe down booths and chairs, wall and windows through out all areas of the restaurant.
6. Able to respond quickly in an emergency situation to avoid imminent danger to self and others.PHYSICAL REQUIREMENTS
1. Must be able to stand and exert themselves as well as demonstrate full mobility in a fast paced environment for periods of up to 6 (six) hours in length.
2. Must have good sense of balance, able to bend, kneel and react swiftly to actions surrounding them.
3. Must have the ability to lift bus pans, trays, cases of food and beverage weighing as much as 30 pounds.

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