CUSTOMER SERVICE ASSOCIATE
3 weeks ago
Customer Service Associate The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest standards of customer service and ensuring that all company policies and procedures are followed. Essential Duties and Responsibilities Delivers superior guest service and ensure absolute customer satisfaction Maintains customer satisfaction by providing solutions to concerns Learns and uses the GUEST program Greet Customers. Be sincere Use a smile. Project a friendly manner Engage the customer in casual conversation Show respect toward customers purchases Thank them Understand all aspects of the cashier/bagger position Supervises front end cleanliness and organization Controls traffic flow on the front Ensures compliance with all laws, policies and procedures through regular front end management Processes information and merchandise through computer system and POS register system at lanes, self-checkout/RAP attendant and service desk Service Desk functions (Answer telephone, refunds, bill payment, Lottery, Western Union, Rug Doctor, etc.) Handles software and hardware equipment issues Work within company programs, policies and procedures Follows safety policies and procedures; is a safety role model Other duties as assigned by supervisor Key Attributes Customer service skills Genuine Friendly Leadership skills Communication skills Honesty/Integrity Money handling skills Ability to multi-task High energy level Adaptability Supervisory Responsibilities Manages 3-12 Associates on the front end. Follows NFI policies and applicable federal, state and local laws. Assign and direct work Address complaints and resolves problems Education and/or Experience There is no required education and/or experience Language Skills Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write routine reports and correspondence. Present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills Basic math concepts (addition, subtraction, division, multiplication) Certificates, Licenses, Registrations There is no required certifications, licenses, or registrations Recommended Equipment Slip resistant shoes with closed toe and heel Ladders Stepladder Uniform per store policy Physical Demands Regularly (Over 2/3 of the time) Stand Walk Use hands to finger, handle, or feel Reach with hands and arms Stoop Kneel Crouch Communicate with associates and customers Lift and/or move up to 15 pounds Frequently (Between 1/3 to 2/3 of the time) Overhead lifting Climb Balance Lift and/or move up to 25 pounds Occasionally (Less than 1/3 of the time) Sit Crawl Smell Lift and/or move up to 50 pounds Vision Close Distance Peripheral Depth perception Ability to adjust focus Ability to distinguish colors Work Environment Occasionally Risk of electrical shock Outdoor weather conditions from exterior doors Chemicals while cleaning Noise Level Moderate Pay Range Depends on industry experience Benefits Medical, Dental, and Vision Insurance Flexible Spending Accounts (Medical and Dependent Care) Life Insurance Voluntary Benefits Paid Time Off Retirement Plans Employee Assistance Program **Niemann Foods Management retains the discretion to add to or change the position requirements at any time. **Position requirements may vary by store location
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Customer Service Associate
2 weeks ago
Vandalia, United States Neimann Foods Full timeNeimann Foods - 1555 Hwy 54 West Ste 20 [Retail Associate / Team Member] As a Customer Service Associate at Neimann Foods, you'll: Deliver superior guest service and ensure absolute customer satisfaction; Maintain customer satisfaction by providing solutions to concerns; Greet Customers and be sincere; Use a smile, project a friendly manner and engage the...
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Customer Service Associate
4 weeks ago
Vandalia, United States Neimann Foods Full timeNeimann Foods - 1555 Hwy 54 West Ste 20 [Retail Associate / Team Member] As a Customer Service Associate at Neimann Foods, you'll: Deliver superior guest service and ensure absolute customer satisfaction; Maintain customer satisfaction by providing solutions to concerns; Greet Customers and be sincere; Use a smile, project a friendly manner and engage the...
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CUSTOMER SERVICE ASSOCIATE
3 weeks ago
Vandalia, United States Harvest Market Full timeCustomer Service Associate The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest standards of customer service and ensuring that all company policies and procedures are followed. Essential Duties and Responsibilities Delivers...
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CUSTOMER SERVICE ASSOCIATE
4 weeks ago
Vandalia, United States Harvest Market Full timeCustomer Service AssociateThe Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest standards of customer service and ensuring that all company policies and procedures are followed.Essential Duties and ResponsibilitiesDelivers superior...
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CUSTOMER SERVICE ASSOCIATE
12 hours ago
Vandalia, MO, United States Harvest Market Full timeCustomer Service Associate The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest standards of customer service and ensuring that all company policies and procedures are followed. Essential Duties and Responsibilities Delivers...
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Customer Service Associate I
7 days ago
Vandalia, United States Dollar Tree Full timeDollar Tree - 798 Northwoods Blvd [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise; Receive...
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Customer Service Associate I
4 weeks ago
Vandalia, United States Family Dollar Full timeFamily Dollar - 670 W National Rd [Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise; Receive...
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Customer Service Associate I
4 weeks ago
Vandalia, United States Dollar Tree Full timeDollar Tree - 329 Mattes Ave [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise; Receive...
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Customer Service Associate I
6 days ago
Vandalia, United States Family Dollar Full timeFamily Dollar - 910 West Us Highway 54 [Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise;...
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Cashier Customer Service Associate
1 week ago
Vandalia, United States Mach 1 Stores Full timeJoin Our Team at Mach 1 Stores in Vandalia, Illinois!Hey there! Are you a people person and love helping others? Mach 1 Stores is on the lookout for an Entry-Level Customer Service Associate to join our awesome team! If you enjoy being around people, want a flexible schedule, and think you'd fit right into a fun community spot, keep reading!What You'll Do:...
