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Juneau, AK, United States Bartlett Regional Hospital Full timeThis recruitment is open until filled. Bartlett Regional Hospital is looking for a Patient Registration Specialist to join our Patient Access Services team! Click here to learn more about Bartlett Regional Hospital, ouramazing benefits, andour community. It's a great place to work and a beautiful place to live! Pay Information: Internal Hires: Pay rate will...
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Juneau, United States SouthEast Alaska Regional Health Consortium Full timePay Range:$25.00 - $31.88 The Patient Registration Specialist works directly with patients to obtain and verify information during the registration process as well as other duties to prepare the patient for service delivery.SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as...
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Patient Registration Specialist
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Juneau, Alaska, United States SouthEast Alaska Regional Health Consortium (SEARHC) Full timePay Range:$ $31.88SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.Working at SEARHC is more than a job, it's a fulfilling career. We...
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Patient Registration Specialist
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Juneau, United States SouthEast Alaska Regional Health Consortium Full timePatient Registration SpecialistSEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.Working at SEARHC is more than a job, it's a fulfilling...
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Patient Registration Specialist
5 days ago
Juneau, Alaska, United States SouthEast Alaska Regional Health Consortium Full timePay Range:$ $31.88SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.Working at SEARHC is more than a job, it's a fulfilling career. We...
Patient Registration Specialist
4 weeks ago
OverviewPay Range: $25.00 - $31.88SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.Key Essential Functions and Accountabilities of the Job Responsibilities Manages scheduling resources for patient appointments. Manages communication tools for patient scheduling requests by patients and care teams. Manages the pre-registration review process for insurance verification for upcoming appointments. Manages follow-up appointment requests. Retrieves payment collection for services, including co-pays or up-front collections. Collects documentation as required for registration compliance in a timely manner. Stores registration documents into the electronic health record (EHR). Reviews and assigns insurance tiering for proper payor assignment. Validates insurance eligibility and pre-authorization requirements. Communicates with peers, patients and care teams through multiple channels for appointment requests and patient-initiated outreach. Creates new patient profiles in the EHR with accurate demographic data and proper identification collection. Manages multiple worklists (e.g., New Patient Registration). Schedules and registers for various disciplines (Primary Care, Behavioral Health, Optometry, Rehabilitation, Radiology, Laboratory, and others). Cross-training for assigned coverage as a PRS. Coordinates patient sign-up in the MySEARHC patient portal. Enacts SEARHC’s 7 Standard of Service Excellence and provides exceptional customer service delivery. Works well with peers, patients, and leadership. Participates in departmental improvement efforts; maintains a clean and safe working environment and annual competencies. Identifies community resources, fosters partnerships, and utilizes resources effectively. Refer all patients without insurance or questions to a Financial Counselor for resolution. Refer patients to the Patient Health Benefits team for screening/enrollment in available/qualified insurance resources. Estimated 80% of the job will involve registration and insurance verification work; 20% will involve patient and care team scheduling requests. Other duties as assigned. Additional Details Education, Certifications, and Licenses Required High School Diploma preferred. Preference given to applicants with advanced degree. Basic Life Support preferred. Experience Required 1 year of healthcare, behavioral health, dental, customer service, or relevant administrative/office settings experience required. Internal candidates with at least 1 year of experience as a Patient Registration Specialist Trainee or similar role at SEARHC will be considered qualified for this role. Knowledge, Skills, and Abilities Knowledge Knowledge of available SEARHC services, tribal health organizations in Alaska, and community resources. Customer service principles. General knowledge of front-end revenue cycle requirements. Skills Attention to detail and quality data input. Proficiency with computers and essential software. Oral, written, and interpersonal communication; de-escalation and critical thinking skills. Ability Prioritize work and multi-task in a fast-paced office with interruptions. Self-start and willingness to learn. Read and comprehend simple instructions, short correspondence, and memos. Demonstrate time-management, organizational, and customer service skills. Work flexible hours with limited unplanned absences and the ability to work independently. Computer Skills Proficient in Microsoft Office (Word, Excel, PowerPoint). Other Qualifications Strong organizational and time-management abilities. Teamwork. Proficient in EHR systems. Travel Travel not required. Safety and Risk Management Responsibilities Employees are responsible for complying with safe work rules; reporting all accidents and injuries immediately; cooperating in all accident and injury investigations; reporting defective equipment and unsafe conditions. Physical Demands Regularly talk or hear; frequently stand, walk, sit; use hands to finger, handle or feel; reach with hands and arms. Occasionally climb or balance; stoop, kneel, crouch or crawl. Lift and/or move up to 50 lbs. Work Environment Noise level is usually moderate. Strong organizational and time-management abilities; teamwork; proficiency in EHR systems. Position Information: Work Shift: OT 8/40 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us #J-18808-Ljbffr
