Nurse Manager

General Summary

Manages the daily operations and work activities of professional nursing and nursing support staff on assigned unit.
Duties and Responsibilities

Recommends staffing levels as per professional organizations’ staffing guidelines. Structures an adequate staffing mix of competent personnel for all shifts by supervising and approving the development, preparation, and maintenance of staffing schedules that meet department/unit needs and ANA staffing principles.
Ensures that appropriate nursing standards and practices are developed and implemented as a result of research and non-research findings. Maintain established policies and procedures, objectives, quality assessment, safety, environmental, and infection control standards as per National Patient Safety goals, agency, and state regulations.
Identifies patient/client needs and develops quality programs to meet those needs; uses outcomes data to direct quality improvement action plans. Encourages staff to resolve patient/family concerns in a timely manner, and assists staff when necessary.
Monitors all high risk and complicated cases; ensures appropriate nursing interventions are implemented.
Initiates or makes recommendations for personnel actions using a Just Culture model and as per the System’s Human Resources policies.
Ensures staff education in appropriate communication to protect patient confidentiality. Advocates social/professional equity among staff; promotes culturally congruent patient care.
Acts as a role model/mentor to charge nurses and staff; creates an empowered shared decision-making environment; promotes staff participation in Shared Decision-making activities; establishes a vision/goal for succession planning.
Consults with other specialists as required and adjusts nursing care processes as indicated to ensure optimal patient care.
Variation of duties may result based on the assigned customer care unit(s). This may include differences in the specific clinical skills required of the RN. Unit based skill lists outline expectations beyond the house wide RN requirements. SYS-NURS-L Nursing Education Requirements Policy outlines current certification(s) required for specific areas of nursing practice and is considered to be part of the job description.
In addition to requirements specified in the license and certification section below, current BLS certification for all areas of nursing practice is required.Current certification may be required for the following areas of nursing practice:Emergency Care Center – ACLS, PALSIntensive Care Center & MSCC Lead – ACLS, PALSL&D – ACLS, NRP, - Experienced L&D nurses will obtain within 6 months and new L&D nurses will obtain at 1 year of experienceNICU – NRPPEDS – PALSPCC/PACU/ENDO – ACLS, PALSProcedural – ACLS

Common Expectations:

Interviews applicants with staff to select best match for patient population and unit culture; evaluates staff performance; monitors continuing education, oversees the competency testing of staff (as applicable) and orientation.
Develops budget(s) for the department/unit/entity and allocates funds within budget(s) to accomplish objectives. Monitors variance against budget(s).
Ensures that unit strategic plan, vision, and goals are aligned with the System/nursing strategic plan, vision, mission, and goals; Acts as liaison between nursing administration and medical staff; Assists the staff in establishing and maintaining positive, constructive communication in a collaborative model between other units/departments within the System when solving issues.
Coordinates and integrates services within the department/service line/entity, with other departments/service lines/entities, and with the System's primary functions. Participates in the selection of outside services (if needed).
Continuously assesses and improves the department/service line/entity/System's performance. Maintains appropriate quality control/assessment programs (if applicable).
Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population; Assesses and interprets age specific data for patient population and oversees the delivery of appropriate age specific treatments.
Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; knowledge of the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
Enhances professional growth and development through participation in educational programs, current literature, conferences, professional organizations and workshops.
Participates in patient rounds.
Ensures and monitors staff participation in patient rounds as part of the delivery care model to optimize collaboration between nursing and medical staff.
Collaborates with appropriate departments to ensure proper care and timely maintenance of department/entity equipment and supplies.
Attends administrative meetings and actively participates on nursing committees.
Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
Participates in patient rounds.
Ensures and monitors staff participation in patient rounds as part of the delivery care model to optimize collaboration between nursing and medical staff.
Collaborates with appropriate departments to ensure proper care and timely maintenance of department/entity equipment and supplies.
WellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region’s largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.
WellSpan Ephrata Community Hospital

One of eight premier hospitals in the WellSpan system, WellSpan Ephrata Community Hospital offers a full range of leading-edge inpatient, outpatient and emergent care services. The hospital is noted for its distinct ability to combine state-of-the-art medical technology with quality, compassionate care to meet the needs of the more than 550,000 residents of northern Lancaster County and the surrounding area. As a full-service, non-profit acute-care hospital, with a 141 licensed bed capacity, WellSpan Ephrata Community Hospital admits approximately 5,500 patients annually. Nearby WellSpan Ephrata Cancer Center supports the hospital as part of WellSpan’s regional network of five cancer centers. WellSpan Ephrata Community Hospital was one of several WellSpan Health hospitals honored by U.S. News & World Report with the High Performing recognition for 2022-23.
Qualifications

Minimum Education:

Bachelors Degree Required

Work Experience:

3 years Relevant experience. Required
Supervisory experience. Preferred

Licenses:

Licensed Registered Nurse Upon Hire Required or
Registered Nurse Multi State License Upon Hire Required and
Basic Life Support Upon Hire Required and
Heartsaver CPR/AED Upon Hire Required and
Board Certified Nurse Executive Upon Hire Preferred

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