General Manager
2 weeks ago
Exciting Opportunity: Hotel General Manager at WoodSpring Suites in Richmond, VA
About the Role: Hotel Management & Consulting is seeking an experienced, dynamic, hands-on leader with a passion for hospitality. If you are adaptable, energetic, and goal-driven with a proven track record in hotel management, we want to hear from you
Benefits:
- Salary: Dependent on experience, $65,000- $75,000.
- Daily Pay Access: Flexible pay options to access your earnings when you need them.
- Benefits: Offering medical, dental, and vision benefits in addition to the company's paid time off benefit for full-time employees.
- Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns.
- Career Growth: Opportunities for advancement within the company for dedicated employees.
Primary Duties:
- Leadership & Team Building: Recruit, train, and motivate a dedicated team of 6-12 staff members. Provide hands-on support and guidance to ensure the team achieves outstanding results.
- Exceptional Guest Services: Ensure the hotel is always 'Guest Ready' by maintaining high standards of cleanliness and swiftly addressing any guest concerns. Manage and address guest reviews to maintain review standards.
- Operational Excellence: Follow brand guidelines, meet operational deadlines, manage budgets, control labor, occupancy, and P&L's to facilitate successful hotel operations.
- Sales & Marketing: Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients. Lead in-house guest sales and marketing initiatives to increase occupancy.
- Teamwork: Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs. Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences.
- Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
- Other Duties as Assigned.
Preferred Qualifications:
- Valid Driver's License.
- 1+ years of experience as a Hotel General Manager.
- Excellent organizational, time management, and problem-solving abilities.
- Effective oral and written communication skills.
- Proactive and aggressive in solving problems.
- Strong leadership and team development skills.
- Excellent verbal and written communication skills.
Physical Requirements:
- Repetitive climbing of stairs and occasionally ladders.
- Perform tasks involving kneeling, squatting, sitting, standing, bending and twisting for long periods of time.
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs.
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