ServiceNow Solution Architect
4 weeks ago
Join to apply for the ServiceNow Solution Architect - US role at Jade GlobalLocation- US - San Jose [Should work from office]OverviewServiceNow Solution Architect - US role at Jade Global. 8-12 years of experience recommended. The role focuses on enterprise solution architecture, customer experience or learning platforms, and large-scale workflow automation with hands-on experience in ServiceNow or equivalent enterprise systems.ResponsibilitiesArchitect end-to-end solutions for the ServiceNow University product, enabling AI-powered learning workflows, proactive engagement, and connected experiences.Define solution blueprints that integrate data, workflows, AI/ML capabilities, and third-party systems.Collaborate with product managers, platform engineers, and solution architects across CCX to ensure alignment and reuse of common patterns.Design extensible APIs, integration frameworks, and workflow automation patterns.Partner with engineering teams to translate business requirements into technical designs for Learning Platform Enablement.Define technical architecture for AI-powered Learning including in Simulation modes.Ensure data consistency, security, and compliance across the platform.Drive adoption of best practices in platform configuration, extensibility, and modularization.Lead architectural design reviews and provide guidance on solution trade-offs, scalability, and performance.Influence product direction by bringing user-centric architectural insights into the roadmap.Translate complex technical designs into clear, consumable guidance for application and implementation teams.Partner with CCX architects to align SNU solutions with broader enterprise architecture standards.Qualifications8+ years of experience in enterprise solution architecture, platform engineering, or application design.Proven track record architecting customer experience and workflow automation.Experience with integration patterns, APIs, and event-driven architectures.Familiarity with data platforms, reporting, and analytics in a customer success context.Strong understanding of ServiceNow platform architecture or comparable enterprise platforms.Excellent communication and collaboration skills, with the ability to influence across product, engineering, and business stakeholders.Preferred QualificationsExperience with ServiceNow University, or other ServiceNow products.Background in SaaS platforms, enterprise digital workflows, or customer service systems.Exposure to AI/ML-powered customer service use cases (chatbots, recommendations, intelligent routing).Knowledge of microservices, API-first design, and modular solution delivery.Experience working in matrixed, global organizations.Additional InfoSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Engineering and Information TechnologyIndustries: IT Services and IT Consulting #J-18808-Ljbffr
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San Diego, United States ServiceNow Full timeCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...
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San Diego, CA, United States ServiceNow Full timeIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly...
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San Diego, CA, United States ServiceNow Full timeCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AIenhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloudbased platform...
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ServiceNow Solution Architect
3 weeks ago
San Jose, United States Jade Global, Inc. Full timeServiceNow Solution Architect - US3Location- US - San Jose [Should work from office]Job DescriptionJade is looking for resources (8-12 years of exp):As a Solution Architect, you will work at the intersection of product, platform, and data, ensuring that learning solutions are designed for scalability, reliability, and seamless integration. The ideal...
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ServiceNow Solution Architect
2 days ago
San Jose, CA, United States Jade Global Full timeServiceNow Solution Architect - US3 Location- US - San Jose [Should work from office] Job Description Jade is looking for resources (8-12 years of exp): As a Solution Architect, you will work at the intersection of product, platform, and data, ensuring that learning solutions are designed for scalability, reliability, and seamless integration. The ideal...
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ServiceNow ITSM Solutions Architect
4 weeks ago
San Francisco, CA, United States Global Applications Solution Full timeServiceNow ITSM Solutions Architect We are seeking a highly skilled ServiceNow ITSM Solutions Architect to maximize the value of our existing Moveworks conversational AI integration and prepare ServiceNow for broader agentic AI adoption. This role will focus on identifying gaps, driving process and platform improvements, and ensuring ServiceNow ITSM evolves...
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ServiceNow CPQ Solution Architect @ Onsite
4 days ago
San Jose, United States Ender-IT Full timeServiceNow CPQ Solution ArchitectLocation: Santa Clara, CA (Hybrid preferred)Duration: 12 Months+ About the RoleWe’re looking for a ServiceNow CPQ Solution Architect with deep Logik.io experience to design and deliver next-generation quote-to-cash solutions. You’ll own the end-to-end architecture for complex product configuration and pricing, leveraging...
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ServiceNow CPQ Solution Architect @ Onsite
5 days ago
San Jose, United States Ender-IT Full timeServiceNow CPQ Solution ArchitectLocation: Santa Clara, CA (Hybrid preferred)Duration: 12 Months+ About the RoleWe're looking for a ServiceNow CPQ Solution Architect with deep Logik.io experience to design and deliver next-generation quote-to-cash solutions. You'll own the end-to-end architecture for complex product configuration and pricing, leveraging...
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Senior Solution Architect, ServiceNow Platform
23 hours ago
San Diego, CA, United States ServiceNow, Inc. Full timeIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly...
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Servicenow Solution Architect
3 days ago
San Francisco, United States MSQUARE Technologies INC Full timeCompany DescriptionMSquare Technologies Inc. is a global digital transformation partner committed to empowering businesses to operate smarter, scale with confidence, and pioneer innovation. Specializing in cutting-edge sectors like Generative AI, Cloud Modernization, Data Engineering, and Automation, we deliver tailored solutions to both public and private...
