Move-In Coordinator

3 weeks ago

Novi, United States Singh Development Company Full time
Description

The Move-In Coordinator provides the essential function of ensuring that residents are welcomed to Waltonwood graciously and safely, in a timely manner. Reporting to the Executive Director, this role works with families, physicians, and pharmacies to ensure all residents needs are met, and that paperwork is accurately completed. They are the liaison between the sale and the resident moving into the community, and coordinate with department heads to see that the team is aware of the residents' needs and concerns. This role requires great organization and attention to detail, providing our residents the best and most safe experience. The Move-In Coordinator ensures a seamless transition and warm welcome into the community.

Our Administrative Department is the backbone of the community, ensuring day to day operations are running smoothly and that our residents are happy and safe in their homes. They work closely with all departments in the community, advocate on behalf of the residents, and solve any problems that arise. In our department, staying upbeat and positive, exhibiting dedicated customer service and teamwork, and executing follow-through are critical to meeting the needs of our residents.

Main Job Tasks and Responsibilities:
  • Communicate with family members, doctor's offices, and residents to align their needs with our staff, confirming that our department heads are prepared for the incoming resident's needs.
  • See that all paperwork and forms are filled out accurately and on time, in order to properly schedule move in checkpoints.
  • Meet with Maintenance frequently to see that the unit is ready for the resident, as well as create a calendar to outline what needs to be accomplished by the date of move in.
  • Organize and maintain folders for residents in a neat and orderly system.
  • Tour prospective residents and their families through Waltonwood.
  • Guide the new residents to activities they will find enjoyable. Follow up with families after the resident has moved in, reassuring them that their family member is adjusting well.
  • Establish and maintain relationships with residents to connect them with other residents and activities which are enjoyable for them.
  • Participates and assists with marketing events, maintains marketing collateral.
  • Assist with all other duties as assigned by the Executive Director.
At Waltonwood, we are all a part of a team who are here to serve the residents living in our communities. Our residents count on us every hour of every day. First and foremost, we expect our associates to have regular attendance; defined as being on time and present to all scheduled shifts, for the entire shift. Our associates need to value the importance of timeliness, punctuality, and dependability, and how the lack of these critical elements affects others in the workplace and the overall community operations. We expect all associates to be willing to lend a helping hand to co-workers, direct reports, and supervisors, whether it is one of their typical job responsibilities or not. This includes welcoming new associates and residents into the community, and making them feel at home. Associates need to keep the best interests of the residents and other associates in mind, and be an active participant in accomplishing team, community, and company goals.

Competencies:
  • Customer Focused - Dedicated to meeting and exceeding the needs of the customer by establishing and maintaining effective relationships as well as gaining trust and respect of customers.
  • Organization - Has the ability to arrange and utilize resources effectively and efficiently to get work activities accomplished. Does not lose track of tasks or responsibilities, and can be counted on to always follow up.
  • Empathetic and Compassionate - Genuinely cares about people, and is concerned with their well-being. Sympathetic to the plight of those less-fortunate. Has the ability to understand and feel what others are thinking/feeling.
  • Detail Oriented - Pays attention to the smallest details in a situation, and truly cares about them. Understands the importance of all aspects of a given task, no matter how trivial they may seem. Values the importance of gathering all relevant information before making a decision.
Job Requirements:
  • High School Diploma/ GED, Bachelor's Degree preferred.
  • Strong communication and organization skills.
  • Proficiency in Microsoft Office and other computer applications.
  • Customer service experience.
  • Outgoing and personable demeanor, with an interest in Sales and Marketing.
Physical Requirements:
  • Ability to follow written and oral instructions and procedures.
  • Ability to reach, bend, twist, squat, kneel, push and pull.
  • Ability to lift/carry up to 20 pounds.
  • Ability to perform repetitive movements including simple grasping, pushing, pulling and fine manipulation.
  • Frequent standing and walking. Ability to stand frequently (or long periods of time).

  • Warehouse Coordinator

    3 weeks ago

    Novi, United States KabaFusion Full time

    Come join an exciting and innovative company that puts the “care” back in healthcare! Why do Warehouse Coordinators want to work here? The reason people love working for KabaFusion is because of the impact we have on our patients. Here, it doesn’t matter what your role is, you will be part of a team that works collaboratively to change lives. You will...

  • Retail Coordinator

    3 weeks ago

    Novi, United States Sierra Full time

    Job Summary Drive results through people and lead the Sales Associates as well as Cashiers. Constantly observing and coaching the sales associates to create an excellent customer experience. Handle all customer related issues that a Lead, Sales Associate, or Cashier cannot. Be the next step in escalation before an Assistant Manager or Store Manager. Open...

  • National Accounts Service Coordinator

    2 weeks ago

    Novi, United States ADT Full time

    Company Overview: The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep...

  • National Accounts Service Coordinator

    1 hour ago

    Novi, United States ADT Full time

    Company Overview: The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep...

  • Front Desk Coordinator

    6 days ago

    Novi, United States Restorixhealth Full time

    Full Time Front Desk Medical CoordinatorAt RestorixHealth, our mission is simple...to restore health and improve the quality of life!We are seeking a customer service driven Front Desk Medical Coordinator for our state of the art wound care facilities. Responsible for scheduling patients, precertification, insurance verification, charge entry and daily...

  • Coordinator - Service Sales

    1 month ago

    Novi, United States Rolls-Royce Solutions America Full time

    Job Functions: At Rolls-Royce, we see sustainability in the field of drive and energy solutions as both the biggest challenge and biggest opportunity of our time. That's why we have set targets to reach Net Zero by 2050. In our Power Systems division, we have set an even more aggressive target to reduce our CO2 emissions by 35% by 2030 (from 2019 levels). It...

  • Coordinator - Service Sales

    2 weeks ago

    Novi, United States Rolls-Royce Solutions America Full time

    Job Functions: At Rolls-Royce, we see sustainability in the field of drive and energy solutions as both the biggest challenge and biggest opportunity of our time. That's why we have set targets to reach Net Zero by 2050. In our Power Systems division, we have set an even more aggressive target to reduce our CO2 emissions by 35% by 2030 (from 2019 levels). It...

  • Financial Analyst

    3 weeks ago

    Novi, United States Delphinus Medical Technologies Full time

    Position Summary Responsible for various financial analysis and financial planning activities, in coordination and with instruction from the Director of Finance. Primary Responsibilities: Support the Director of Finance in setting financial objectives for the company, including: Preparation of the annual budget Periodic forecasting and updates Monitors...

  • Financial Analyst

    3 weeks ago

    Novi, United States Delphinus Medical Technologies, Inc. Full time

    Position SummaryResponsible for various financial analysis and financial planning activities, in coordination and with instruction from the Director of Finance.Primary Responsibilities:Support the Director of Finance in setting financial objectives for the company, including: Preparation of the annual budgetPeriodic forecasting and updatesMonitors...

  • Financial Analyst

    3 weeks ago

    Novi, United States Delphinus Medical Technologies Full time

    Position Summary Responsible for various financial analysis and financial planning activities, in coordination and with instruction from the Director of Finance. Primary Responsibilities: Support the Director of Finance in setting financial objectives for the company, including: Preparation of the annual budget Periodic forecasting and updates Monitors...

  • Director, Enterprise Risk Management

    2 months ago

    Novi, United States HARMAN Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX ) Harman Director, Enterprise Risk Management in Novi , Michigan A Career at HARMANAs a technology leader that is rapidly on the move, HARMAN is filled with people...

  • Director, Enterprise Risk Management

    2 weeks ago

    Novi, United States HARMAN Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX ) Harman Director, Enterprise Risk Management in Novi , Michigan A Career at HARMANAs a technology leader that is rapidly on the move, HARMAN is filled with people...

  • Application Engineer

    3 weeks ago

    Novi, United States NMB Technologies Full time

    Description SUMMARY OBJECTIVE OF THE JOB: The Application Engineer is responsible for supporting the Product Manager, Sales Teams, and Customers by applying their engineering ability to help manage and resolve technical issues. Responsibilities include performing product evaluations, providing market feedback, communicating with product divisions for design...

  • Application Engineer

    2 weeks ago

    Novi, United States NMB Technologies Full time

    Description SUMMARY OBJECTIVE OF THE JOB: The Application Engineer is responsible for supporting the Product Manager, Sales Teams, and Customers by applying their engineering ability to help manage and resolve technical issues. Responsibilities include performing product evaluations, providing market feedback, communicating with product divisions for design...

  • Physical Therapist Assistant

    2 weeks ago

    Novi, United States Powerback Rehabilitation Full time

    Powerback is a new way of delivering recovery, rehabilitation, respiratory, and wellness services to patients across the nation. We deliver an empowered approach to achieving your full potential by providing integrated and individualized solutions. Our reimagined approach to rehabilitation connects directly to the patient experience, which is centered on...

  • Physical Therapist Assistant

    2 weeks ago

    Novi, United States Powerback Rehabilitation Full time

    Powerback is a new way of delivering recovery, rehabilitation, respiratory, and wellness services to patients across the nation. We deliver an empowered approach to achieving your full potential by providing integrated and individualized solutions. Our reimagined approach to rehabilitation connects directly to the patient experience, which is centered on...

  • Desktop Engineer

    1 week ago

    Novi, United States Rose International Full time

    Date Posted: 10/18/2023 Hiring Organization: Rose International Position Number: 452366 Job Title: Desktop Engineer II Job Location: Novi, MI, USA, 48377 Employment Type: Temporary Estimated Duration (In Weeks): 26 Min Hourly Rate($): 30.00 Max Hourly Rate($): 30.00 Skills/Attributes: Desktop Support, LAN, Ticketing Systems, Troubleshooting, VPN *Job...

  • Assistant Manager, Operations | Twelve Oaks Mall

    3 weeks ago

    Novi, United States Lululemon Athletica Inc Full time

    Location: United States of America State/Province/City: Michigan City: Novi, MI Business Unit: Store Time Type: Full-time Back Apply Share * * * Description & Requirements Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional...

  • Assistant Manager, Operations | Twelve Oaks Mall

    2 weeks ago

    Novi, United States Lululemon Athletica Inc Full time

    Location: United States of America State/Province/City: Michigan City: Novi, MI Business Unit: Store Time Type: Full-time Back Apply Share * * * Description & Requirements Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional...

  • Application Engineer

    2 weeks ago

    Novi, United States NMB Technologies Corporation Full time

    SUMMARY OBJECTIVE OF THE JOB:The Application Engineer is responsible for supporting the Product Manager, Sales Teams, and Customers by applying their engineering ability to help manage and resolve technical issues. Responsibilities include performing product evaluations, providing market feedback, communicating with product divisions for design and...