Public Area Attendant
4 weeks ago
Job Location
Crowne Plaza - Asheville, NC
Position Type
Full-Time/Part-Time
Job Category
Hospitality - Hotel
Public Area Attendants are responsible for keeping all lobbies and public facilities in a neat and clean condition, representing the hotel to all guests, assisting with guest needs, and completing all daily duties and assigned projects utilizing the principles, policies and standards of Hulsing Hotels.
Essential Duties & Responsibilities:
- Have detailed knowledge of and comply with all housekeeping policies, procedures, and standards.
- Completion of all department Daily Checklists and shift reports before end of assigned shift and submission to the department manager.
- Daily cleaning of all atrium/recreation areas. Cleaning includes removal of trash; picking up debris; sweep, mop and vacuum floors; dust furniture and fixtures; clean windows and glass.
- Frequently cleaning all public restrooms and replenishing supplies.
- Cleaning, replenishing, and organization of pool area.
- In all guest interactions associate must always be professional, accommodating, helpful and friendly.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Performs other duties as assigned.
- High School Diploma or at least one (1) year of previous experience as a room attendant or another related field.
- Previous hotel-related or customer service experience desired.
- Must be team oriented, empathetic, friendly and show initiative.
- Well organized and able to prioritize tasks.
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