Director of Performance Management
2 weeks ago
Full Time
Shift: Days
Responsible for the overall operations, implementation and evaluation of activities for providing emergency services per UNMH/UNMHSC mission and operational goals. Role accountabilities will ensure the delivery of optimal & safe patient care which includes fiscal management, strategic planning, standards compliance, clinical practice & staff development, oversight and active participation in clinical practice, and performance improvement activities that evaluate program effectiveness. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include Neonate, Pediatric, Adolescent, Adult and Geriatric age groups.
MANAGEMENT - Responsible for organizing and directing clinical practice in collaboration with the program medical director through development, and implementation maintenance of practice guidelines per recognized standards
* COORDINATION - Collaborate with resources to ensure optimal and efficient accounting operations for purchases, payment for services and prior authorizations
* SUPERVISION - Responsible for assurance of staff orientation, credentialing, competency completion and continuing education
* DOCUMENTATION - Responsible for assurance of accurate documentation of information related to patient care activities, regulatory requirements, data collection and statistical reporting
* REPORTS - Prepares reports, proposals and related documents for administrative/service needs such as contract negotiations, program status reports, etc.
* COORDINATION - Participate in local, state, regional and national activities regarding emergency services for maintaining a current base of knowledge for reference
* PERFORMANCE - Develop and implement better performance strategies and clinical management competence
* SUPERVISION - Ensure harassment-free environment for patients and staff
* BENCHMARKS - Coordinate benchmarking activities as related to emergency services
* PATIENT CARE - Assist patients, staff, families, and other related health care providers in times of stress or crisis
* SUPERVISION - Develop efficient organizational structure. encourage staff teamwork and growth initiatives
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo
Med Haz: Mod exposure to chemicals/dangerous equip/materials
* Subject to an annual contract and performance appraisal
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