VP of Retail Operations

7 days ago

Aspen, Colorado, United States Aspen Hospitality Full time

Company Description

Aspen Skiing Company owns and operates four mountains—Snowmass, Aspen Mountain, Aspen Highlands, and Buttermilk—creating premium, sustainable, and transformative experiences in recreation, culture, and nature. In addition, Aspen Skiing Company runs the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets.

Job Description

The Vice President of Retail Operations is responsible for the strategy, planning, direction, coordination, and oversight of all retail and rental activities and revenue generation, ensuring development and implementation of engaging consumer experiences and efficient operations and systems to meet current and future needs of Aspen Skiing Company. The role will direct and enhance the current retail experience in addition to growing and implementing industry best practices and driving change. This leader will have the highest level of business acumen and also possess exceptional people leadership and team development within a retail and rental environment.

The budgeted salary range for this position is $175,000-$225,000. Actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus.

Applications for this position will be accepted until March 20, 2025.

Essential Job Functions/Key Job Responsibilities

  • Establishes and implements the strategic vision and business goals of the retail/rental division.
  • Collaborates with other executive leadership members to develop and execute a retail/rental business plan and recommended direction, while supplying expertise and guidance on industry trends.
  • Develops a best-in-class consumer retail experience as the north star for the retail network.
  • Institutes best-in-class merchandising capabilities to elevate the choice to the target consumer.
  • Identifies, recommends, and implements new policies, processes, and systems required to achieve the goals and execute upon the business plan.
  • Develops and drives retail/rental revenue growth strategies across both on-and-off mountain outlets.
  • Leverages all available data and analytics to document and influence client buying habits and client experience.
  • Leads and develops a high-impact, cross-functional team by setting clear priorities and expectations, while fostering collaboration, motivating the team, and driving the culture of the division.
  • Institutes analytics best practices and processes across operations, merchandising, buying, forecasting, supply chain & logistics.
  • Develops multi-year plans for purchasing, inventory management, and warehouse processes.
  • Focuses on the most efficient use of company resources—including putting together staffing plans and planning for new system implementations—in order to achieve the highest ROI.
  • Understands opportunities for improvement across multiple lines of business and drives rental/retail efficiencies to improve P&L.
  • Serves as head point of contact with finance and technology teams to implement capital and technology investments.
  • Other duties as assigned.

Qualifications

Education & Experience Requirements

  • Bachelor's degree required, advanced degree preferred.
  • 10+ years' experience in retail leadership, ideally within the recreation or outdoor industry.
  • Experience setting and communicating a clear strategy, leading profitable business, building a visionary brand and retail experience, top-tier merchandising experience, and managing a team of diverse talent.

Knowledge, Skills, and Abilities

  • Proven track record of leading general retail or rental management strategies.
  • Strong knowledge and perspective of global retail experience.
  • Possesses and continues to build industry-relevant relationships and partnerships.
  • Exceptional leadership skills and the ability to develop a team working cross-functionally across all levels.
  • Strong analytical, financial, and business acumen including direct P&L oversight.
  • Strong computer skills including Excel and retail POS systems.
  • Ability to foster a collaborative environment and provide ongoing training to ensure high performance and professional growth.

Work Environment & Physical Demands

  • Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements.
  • No adverse or hazardous conditions.
  • Not required, but preferred to be able to occasionally lift, push or pull 50 lbs. individually or with assistance.

Job Benefits

This position is categorized as a regular full-time position eligible for the following benefits:

  • Health, Dental and Vision Insurance Programs.
  • Flexible Spending Account Programs.
  • Life Insurance Programs.
  • Paid Time Off Programs.
  • Paid Leave Programs.
  • 401(k) Savings Plan.
  • Employee Ski Pass and Dependent Ski Passes.
  • Other company perks.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks.

Aspen One participates in E-Verify.

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