Retail Brand Experience Assistant Store Manager
4 weeks ago
## Retail Brand Experience Assistant Store Manager (Georgetown, DC)Avocado is currently looking for a **Retail Brand Experience Assistant Store Manager** to be part of our team in Georgetown, DC* *Note on Location: You will be working on-site at our location in Georgetown, DC**. This is not a remote position.** Note on Pay Transparency: *The pay range for this role is $24.00 - $26.75 Hourly, plus potential monthly bonus.** Assist in managing the overall atmosphere of our Experience Center.* Attend community events and meetings when necessary to represent the store and the Avocado brand.* Assist managing inventory of sellable products across all channels.* Champion our brand's values and be willing to promote the retail experience in your community.* Assist with maintaining the overall condition of the retail and office space.* Ensure the operations of the store are in working order and follow up with correct services for repairs or maintenance.* Limit shrink (negative cost) of products and peripherals.* Ability to lift 50 lbs. and be on your feet all day.* Assume responsibility of management duties in absence of a store manager.* Lead by example for your team by cultivating an exceptional guest experience, working alongside the team while providing in-the-moment coaching and feedback on a regular basis.* Train and ensure the whole team is well-versed in all products and processes.* Lead by example in KPIs / OKRs around sales goals.* Provide continual evaluation and feedback of the team by collaborating with store managers in preparing and administering performance reviews for employee improvement.* Monitor quality assurance to create and maintain SOPs (Standard Operating Procedures)* Suggest methods to improve operations, efficiency, and service.* Assist with managing your employees schedules, hours, vacations, etc.* Participate in company initiatives and concept projects.* Provide the best customer service in the world* Minimum of 1 year of retail or equivalent experience - store management or assistant management experience (e.g. at least keyholder) and experience managing and training store employees is a plus.* Mac and Google suite proficiency is also a plus* Must be comfortable taking phone and video appointments.* Someone invested in creating a balanced and healthy environment for staff and guests.* A team player who actively contributes to the team in order to complete tasks, meet goals or manage projects.* An entrepreneurial spirit to elevate your specific location.* Desire towards ongoing self-improvement and professional development.* Shows passion towards our brand’s values of healthy living, environmental awareness, and social responsibility; previous experience working for a brand with similar values is a plus* Café experience; training experience; experience running branded events is a plus* Stationary position: Must be able to remain stationary 50% of the time.* Move: This role involves moving throughout the retail space to meet with different team members and customers.* Operate: Constantly operates a computer and other office machines such as printers and tablets.* Communicate: This role frequently communicates with other team members to update on the status of a task.
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