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Assistant General Manager

2 months ago

Atlanta, United States Big Dave's Cheesesteaks Full time
Job DescriptionJob Description

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM's responsibilities in their absence.


This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the restaurant's budget and quality standards. You must have 3 years of management experience in the food and beverage industry and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you

Compensation:

$45,000 yearly

Responsibilities:
  • Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
  • Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
  • Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
  • Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
  • Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
Qualifications:
  • Have superb communication skills, organizational skills, and problem-solving skills
  • Previous experience managing a team is required; preferably in a hospitality role such as department manager
  • Proven customer service experience as a manager; strong guest-focused mentality
  • 3+ years of experience working in a hotel or the hospitality industry required
  • This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
About Company

Big Dave’s Cheesesteaks is one of the fastest-growing businesses in Atlanta, Georgia, and now the Charlotte, NC area. Derrick Hayes, a West Philadelphia native, serves as Founder and CEO of the company and continues to successfully intertwine authentic traditional Philadelphia cuisine and family-like atmosphere into the fabric of the restaurant. Patrons rave about popular menu items like beef, chicken, and salmon cheesesteak egg rolls and also praise Big Dave’s modern take on the Philadelphia classic with entrees like the “Dave’s Way” Cheesesteak. It comes as no surprise that Big Dave’s Cheesesteaks has ranked in the top 10 in the Best Sandwich category at the 2018 World Food Championships, and frequently sports lines wrapped around the downtown venue filled with customers yearning for a taste of Philly.