District Manager

1 week ago

california, United States JM Wireless Full time

District Manager

Metro By T-Mobile Authorized Retailer – JM Wireless LLC

 

Join the Innovation Movement

At JM Wireless, a Metro by T-Mobile Authorized Retailer, we're rewriting the rules in mobile retail. As a District Manager, you’ll inspire a dynamic team to deliver exceptional customer experiences and drive store success. Dive into a career where every day will bring new challenges and opportunities to make a difference. Be YOU, and let's shape the future together

Job Description: As a District Manager, you'll thrive in a dynamic, high-energy environment. Lead by example, empower your team, and ensure our customers receive outstanding service. You're the bridge between overseeing our local stores and championing the Metro By T-Mobile brand. We're looking for a leader who drives success across multiple locations, ensuring top-notch customer satisfaction by resolving issues and staying ahead in the wireless industry.

What You'll Do:

  • Responsible for leadership and management of over 55 retail store locations across the DMA.
  • Lead by example, surpassing sales goals and driving team performance.
  • Partner with the Store Managers to help recruit and develop top talent.
  • Build and motivate a high-performance team through hiring, coaching, and development.
  • Manage inventory, shipments, returns, and store operations.
  • Set clear goals aligned with company objectives and ensure team efficiency.
  • Support Store Managers in customer and employee issue resolution.
  • Use data to set and achieve sales targets.
  • Stay updated on the latest wireless technology trends.
  • Analyze Profit and Loss to identify individual and District opportunities and performance gaps that will drive results.
  • Stay ahead of the curve by partnering with our senior management leaders from all our departments.

Minimum Qualifications:

  • High school diploma or equivalent; college degree a plus.
  • 2+ years in retail/sales management with a focus on customer service.
  • Experience managing multiple locations and teams.

Skills Needed:

  • Basic computer skills (Microsoft Office Suite).
  • Flexibility to work evenings, weekends, and holidays.
  • Strong communication and problem-solving abilities.
  • Ability to lift up to 25 pounds and stand for extended periods.

What You'll Get:

  • Competitive base salary with additional commission compensation
  • Paid Training
  • Medical, dental, and vision benefits offered
  • Phone service discount
  • Opportunities for career growth and professional development

Work Location: Hybrid

 

Licenses and Certifications:

·        At least 18 years of age

·        Legally authorized to work in the United States

 

Ready to make an impact? Join us and be part of something extraordinary at JM Wireless


EEO Statement:

JM Wireless, LLC is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. 

 

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