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Registration Specialist
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Savannah, GA, United States St Joseph'SCandler Full timePosition SummaryThe Registration Specialist is responsible for the accurate and efficient registration of patients by gathering and recording patient demographic and insurance data in the computer system. The job includes identification and collection of a patient's co-pay, deductible, deposit, or setting up payment plans. EducationHigh School Diploma -...
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Customer Experience Specialist
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Savannah, United States St. Joseph'sCandler Full timePosition Summary Serves as primary link for customers to laboratory service. Performs patient registration, order entry and order review recommending appropriate process changes. Prints custom requisitions, dispatches couriers, distributes reports, answers client telephone inquiries, and processes requests for client supplies. Processes patient specimens...
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Customer Experience Specialist
2 days ago
Savannah, GA, United States St Joseph'SCandler Full timePosition SummaryServes as primary link for customers to laboratory service. Performs patient registration, order entry and order review recommending appropriate process changes. Prints custom requisitions, dispatches couriers, distributes reports, answers client telephone inquiries, and processes requests for client supplies. Processes patient specimens...
Registration Specialist
4 weeks ago
Join to apply for the Registration Specialist role at St. Joseph's/Candler. Responsibilities The Registration Specialist is responsible for the accurate and efficient registration of patients by gathering and recording patient demographic and insurance data in the computer system. The job includes identification and collection of a patient's co-pay, deductible, deposit, or setting up payment plans. Verification of patient demographics, insurance and other vital statistical information required to identify and submit insurance claims for services rendered. Collect information required by government and the health system for analysis as necessary. Scan required documentation to support necessary insurance and healthcare claim processing. Creates and maintains welcoming environment for patient, families, and staff. Assumes responsibility for patient satisfaction related to instructions, wait times, anticipation of needs, and registration process. Promptly answers telephones, voice mails, and emails. Timely and accurately reviews, manages, and completes required edits to patient registration via the AuditLogix system. Correctly challenges inappropriate registration errors flagged in AuditLogix. Demonstrates a high priority towards recognizing patients who are waiting. Follows a standard routine to promote efficiency. Keeps patients informed of wait times. Confirms co-payment, deductible or deposit amounts from cards/software. Informs the patient, requests payment, processes payment and produces receipt. Informs the patient of payment options, financial counseling, and Financial Assistance. Education High School Diploma - Preferred Experience 1 Year Medical Insurance Knowledge - Preferred License & Certification None Required Seniority Level Entry level Employment Type Full-time Job Function Administrative Industries Hospitals and Health Care #J-18808-Ljbffr
