Insight Global | Inside Sales Coordinator

2 weeks ago


houston, United States Insight Global Full time

Must have:

  • 2 to 3 years of relevant experience in communications or phone sales role
  • Proficient in the use of Microsoft Office, including Word and Excel.
  • Excellent organizational, interpersonal, verbal, and written communication skills.

Nice to Have:

  • 2-year business or marketing degree

Job Description/Responsibilities:

Prospecting

  • Identify existing customers to register through the use of reports and tools
  • Engage customers in a systematic manner through phone calls and emails with the goal of registering every customer by promoting customer benefits
  • Support customers in the onboarding process as well as providing support in navigating the Portal after registration
  • Provide qualified leads to sales teams that may result from interaction with customers
  • Update customer contact information in CRM to ensure accuracy
  • Keep detailed records for customers contacted, registered, not registered, and notes from interactions

Processing registration requests

  • Follow up on all leads or requests from internal customers to register customers
  • Follow up can include phone calls with customers and walking them through the registration process, as well as providing support in navigating the Portal after registration
  • Provide qualified leads to sales teams that may result from interaction with customers
  • Keep detailed records for customers contacted, registered, not registered, and notes from interactions



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