Insight Global | Inside Sales Coordinator
2 weeks ago
Must have:
- 2 to 3 years of relevant experience in communications or phone sales role
- Proficient in the use of Microsoft Office, including Word and Excel.
- Excellent organizational, interpersonal, verbal, and written communication skills.
Nice to Have:
- 2-year business or marketing degree
Job Description/Responsibilities:
Prospecting
- Identify existing customers to register through the use of reports and tools
- Engage customers in a systematic manner through phone calls and emails with the goal of registering every customer by promoting customer benefits
- Support customers in the onboarding process as well as providing support in navigating the Portal after registration
- Provide qualified leads to sales teams that may result from interaction with customers
- Update customer contact information in CRM to ensure accuracy
- Keep detailed records for customers contacted, registered, not registered, and notes from interactions
Processing registration requests
- Follow up on all leads or requests from internal customers to register customers
- Follow up can include phone calls with customers and walking them through the registration process, as well as providing support in navigating the Portal after registration
- Provide qualified leads to sales teams that may result from interaction with customers
- Keep detailed records for customers contacted, registered, not registered, and notes from interactions
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