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4 weeks ago
About Interfaith Community Services:At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity. Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by helping people help themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long‑term, life‑changing programs designed to meet the holistic needs of people in crisis. In partnership with 250+ diverse faith communities, more than 650 volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway toward self‑sufficiency for more than 17,000 community members annually. What You'll Do In the Case Manager–PSH role, you’ll provide direct services to clients, including but not limited to intake, assessment, vocational case management, job placement, and referrals, as well as social services/basic needs client advocacy to help individuals experiencing homelessness and families achieve employment placement and self‑sufficiency. Our goal is to move clients from crisis to self‑sufficiency while supporting the mission of Interfaith Community Services. Verify eligibility for employment in the United States and conduct appropriate background checks. Manage a diverse client caseload by providing direct services including fulfilling basic needs, job placement, job‑related referrals, and conducting workshops and educational services related to job employment. Provide assessments, individual service plans, crisis intervention, advocacy, and social services and vocational case management. Guide and support clients to identify their strengths, skills set, set achievable goals, and follow through consistently so they can become employable and self‑sufficient. Submit statistical reports on job placements, demographic information, and other related reports to supervisor in a timely manner. Administer supportive and basic needs services per agency and contract guidelines. Coordinate and provide services that are comprehensive, timely, effective, efficient, equitable, and client‑centered. Develop financial goals with the client, including a household budget, banking, paying rent and bills on time, and increasing household income and credit score. Help clients apply for public benefits such as CalFresh, WIC, Social Security, and State Disability to increase household income. Case conferences regularly with the client’s Housing Navigator to evaluate progress in achieving housing‑related outcomes. Identify resources and advocate for clients’ needs. Link and network clients with resources within the agency and utilize other public and private social service agencies as necessary. Partner with other agencies, faith centers, and community settings. Collaborate with volunteers, interns, and other agency personnel. Accurately record case information within electronic databases (HMIS/Clarity, CIE, ETO, and Excel) and client files; complete all necessary forms and produce statistical reports. Meet specific outcomes required by program grants & contracts. Perform additional duties as assigned. Requirements Bachelor's Degree in Social Work or related field (required). At least one (1) year of experience working in social services or a nonprofit setting (required). Bilingual (English/Spanish) preferred. Ability to establish and maintain professional boundaries with clients. Excellent written and verbal communication skills. Highly organized with strong attention to detail. Experience writing accurate and comprehensive case notes. Experience managing multiple deadlines and working effectively under pressure, using independent judgment to produce quality work under time constraints. Experience working with a collaborative team. Working knowledge of MS Office (Word, Excel, and Outlook). Effective communication among a diverse workforce and ability to maintain sound working relations within the organization. Enthusiastic teamwork, cooperation, and sense of urgency. Maintain high confidentiality over all matters in the course of operations, including client and employee information. Ability to multi‑task efficiently, thoroughly, and prioritize work. Work quickly, accurately and independently. Anticipate needs, prioritize work, and solve problems. Working Conditions / Physical Requirements Work in a climate‑controlled office setting. Physical ability to sit for long periods, stand, walk, bend, kneel, and use hands, arms, and legs for dexterity and balance. Occasional lifting, carrying, and balancing objects up to 30 pounds. Potential exposure to adverse conditions, including contact from hostile people, and low to moderate exposure to contagious diseases, fumes, odors, dust, temperatures, noise, and inclement weather. Perform safe operation of a vehicle, office equipment, and machines; recognize and abate safety hazards. Must be able to hear, see, distinguish colors, read, and communicate verbally and in writing frequently with a wide range of people from diverse socio‑economic backgrounds. Noise level in the work environment is usually low. Location Onsite – Escondido Hourly Rate $26.35 – $29.28 Hours Monday–Friday: 8am–4:30pm Employment Benefits Paid Time Off Paid Holidays – 13 scheduled Flexible Work Schedules Medical, Dental, and Vision Insurance AD&D / Group Life Insurance Flexible Spending Accounts – Medical and Dependent Care Matched 401(k) Retirement Plan Early Release Days Work Anniversary Bonuses Tuition Reimbursement and Public Service Loan Forgiveness Eligibility Employee Assistance Plan (EAP) Home Ownership Assistance Program Casual Work Environment Professional Growth and Career Development Opportunities Interfaith is an equal‑opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state, or local law. Interfaith will provide reasonable accommodations for qualified individuals with disabilities. #J-18808-Ljbffr
