Multi Unit General Manager

Join to apply for the Multi Unit General Manager role at Victra - Verizon Authorized Retailer When you join Victra, Victra is the largest Verizon authorized retailer in the United States. As a Multi Unit General Manager, you shape our guest experience. By coaching your team, you help them give their best to Every Guest. Every Time. Our General Managers exceed sales targets while maintaining operational excellence. With our paid training, we give you the tools to embrace and take ownership of your store. You will develop your Assistant General Manager and help them learn what it means to lead at Victra. Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration Responsibilities Building, developing, and mentoring your sales team. Working through teams to teach, coach and follow our sales process with Every Guest Every Time. Attracting and retaining top caliber employees. Brand advocate for Victra. Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives. Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store. Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully. Developing and implementing sales tools and initiatives. Maintaining the performance of your store by running retail inventory compliance. Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports. Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base. Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions. Owning all guest escalations and providing a timely resolution. Clearly communicating company objectives and priorities to team members and providing timely follow up. Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs. Qualifications 1-3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role. Management experience in a commissions-based sales environment. Proven track record of achieving challenging team and individual sales goals. Balanced multiple opposing priorities in a multifaceted environment. Set goals, evaluated performance, and developed a high performing team. Basic interview skills and enhanced staffing knowledge. High school diploma or GED. One or more years of customer service, preferably in a retail or sales environment. Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods. At least 18 years of age. Legally authorized to work in the United States. Benefits Paid Training Premium Health, Dental, and Vision Insurance Paid Maternity Leave 401K Match Tuition Reimbursement 50% off Verizon Service VNation Disaster Relief Referral Bonus Frequent Contests Career Advancement Opportunities A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy. Compensation Base Pay: $43,888.00Pay rates include base pay at the above rate, with the opportunity to earn a monthly General Manager bonus. The average #all-in pay is $69,572 per year for this role. Physical Requirements Ability to lift ten pounds. Ability to stand for long periods of time. Training Requirements All General Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company’s expense. All General Managers are required to attend and successfully complete a 3-day General Manager University (SMU) training program within 30 days of completing NHU. This class may include overnight travel at the company’s expense. Various online and computer-based training will be required throughout your employment with Victra. Equal Employment Opportunity We’re proud to be an equal opportunity employer – and celebrate our employees’ differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. #J-18808-Ljbffr