Technical Writer

JOB TITLE: Technical Writer
JOB LOCATION: Cranston, RI
WAGE RANGE*: $25-30
JOB NUMBER: 24-00886

REQUIRED EXPERIENCE: 3 years
Technical Writer
Medicaid
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JOB DESCRIPTION
Technical Writer -

The Client is seeking a skilled and detail-oriented technical writer with Medicaid expertise. The Technical Writer will review and identify existing Medicaid policy and update existing documentation to clarify and explain complex policy. The technical writer will be responsible for creating a Medicaid tool that provides case workers clarity of policy and system action to result in correct medical eligibility determination. The writer will need to review technical documentation from both our eligibility system vendor as well as federal and state policies. The ideal candidate will be able to confidently interpret and develop complex materials to communicate policy and system complexities clearly to Client staff.

Responsibilities

· Review of existing policy and technical documents.

· Incorporating policy changes into supportive documentation.

· Development of a policy and technical tool.

· Review and update data dictionaries regularly to ensure accuracy and completeness.

· Collaborate with stakeholders to capture business rules and requirements to changes.

· Develop documentation for governance policies.

· Build, review and edit technical documents for clarity, consistency, and adherence to established standards.

· Facilitate knowledge transfer sessions with multiple teams and individual team members to ensure proper understanding and utilization of technical documentation.

· Establish, integrate, and maintain comprehensive technical documentation for Medicaid, including standard operating procedures (SOPs), guidelines, and best practices.

This role will report to OHHS and Client jointly to support the medical work.


Preferred experience

· Project Management

· Technical writer experience

· Experience developing policy documents

· Ability to work independently

· Excellent written and verbal communication skills

· Familiarity with data and analytics concepts, tools, and methodologies.


Equal Opportunity Employer Veterans/Disabled

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.