General Manager

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver a Winning Performance Question Authority Walk the Talk Share Knowledge Listen, not just Hear See the Glass Half Full Take Educated Risks Enjoy the Ride Share the Spotlight Do the Right Thing Test Your Limits We Care About Your Total Wellbeing Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation Community Wellbeing: Paid Community Service Hours Learn more about our Total Wellbeing program here. What You'll Be Doing As a General Manager for Equity Residential apartment communities, you'll be responsible for overall property operations, focusing on financial performance, resident satisfaction, and managing a high‑performing team. You'll actively monitor daily activities, analyze market dynamics, and oversee direct sales, leasing administration, and maintenance initiatives, along with support systems like centralized services, marketing, and accounting functions. Accomplishing property goals by recruiting, training, and motivating a high‑performing team Leading community staff with regular meetings, performance monitoring, and career development guidance Analyzing property operations, implementing policies for seamless integration, and ensuring operational excellence Forecasting the community budget, making recommendations for income maximization and expense minimization Supporting marketing, pricing efforts, and monitoring sales performance for goal achievement Staying informed on community market conditions for strategic decision‑making Building connections with residents through community events and activities What You'll Need To Thrive 3 years of experience in residential or commercial property management, hospitality, or retail management Customer service and sales experience High School diploma or equivalent A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role. Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work‑related purposes. Knowledge of federal and state apartment housing laws Availability to work a flexible schedule, including weekends; Must be able to respond to emergencies after normal business hours and on weekends. Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password‑protected and compliant with in‑house security systems. Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure. Salary $111,900 - $136,766 per year Employees are eligible for performance bonuses Bonus Qualifications Management of complex communities or multi‑site experience Seniority level Mid‑Senior level Employment type Full‑time Job function Management Referrals Referrals increase your chances of interviewing at Equity Residential by 2x #J-18808-Ljbffr