Senior Director of Sales

Discover Your Purpose with Us at Discovery Village Hoffman Estates As Senior Director of Sales, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. Your Role: As the Senior Director of Sales, your role includes leading sales operations and strategy to achieve occupancy and revenue goals. You’ll provide coaching and direction to the community’s sales team, analyze performance, and drive a consistent, customer-focused sales process that delivers exceptional experiences for residents and families. Position Highlights: Status: Full Time Schedule: 9-5:30 on call due. Rotating weekend coverage on Saturdays with sales team, flexible hours due to scheduling tours. Location: 1515 Barrington Rd, Hoffman Estates IL 60169 Rate of Pay: $85k base + Sales Commission Travel: 10%-20% Why You'll Love This Community: We are a well-established Senior Living community. Lots of longevity with team members. Very homey and welcoming. 221 independent living and 29 assisted living apartments What You’ll Do: Provide leadership, coaching, and accountability to the community sales team (Directors of Sales, Sales Associates) Execute and ensure compliance with the company’s Sales Playbook and sales systems Achieve community sales targets through oversight of inquiries, tours, conversions, and move-ins Analyze competitive market conditions and develop tactical strategies to maintain a competitive edge Build and maintain referral networks, conduct outreach, and represent the community at professional events Partner with the Executive Director and Regional Sales Leaders on sales strategy, pricing, and tactical plans Evaluate sales performance weekly, coach sales associates, and drive CRM data integrity and reporting Collaborate with executive and regional leadership on competitive analysis, revenue optimization, and NOI contribution Oversee the move-in process, ensuring a smooth transition for residents and families Track KPIs, prepare forecasts, and present performance updates to leadership Represent the Sales Department as part of the executive leadership team Qualifications: Bachelor’s degree in Business Administration, Marketing, or related field Minimum 5 years of experience in senior living sales/marketing with at least 2 years in a leadership role Proven success in achieving occupancy and revenue targets Strong supervisory and coaching skills with ability to manage multiple sales team members Excellent communication, presentation, and relationship-building skills Proficiency with Microsoft Office and CRM systems Strong analytical ability with experience in competitive market analysis Familiarity with software's CRM and Aline Why Join Us? Enjoy a comprehensive benefits package – medical, dental, vision, PTO, 401(k) and more for eligible positions Thrive in a purpose-driven environment that puts residents first Join a collaborative, supportive leadership team that values your voice Build meaningful connections and create lasting impact for residents and their loved ones Benefits You’ll Enjoy: Competitive wages Early access to earned wages before payday Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer match Paid training Opportunities for growth and advancement Meals and uniforms Employee Assistance Program About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide. Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.