Director of Operations

PRIMARY OBJECTIVE OF POSITIONTheDirectorof Operationsis responsible formanaginghigh-capacity plant operations for one or more locations,participatingin budget development,monitoringbudgeted versus actual costs, and is accountable for the department's Profit and Loss (P&L).MAJOR AREAS OF PERFORMANCEProvide leadership, mentoring, and management of the operations team in the expansion and support of continuous improvement.Drive standardizationand consistency in training team members within each facility to ensure consistent delivery of services and flawless execution, leading to a uniform customer experience.Leverage technology and equipment to driveefficienciesin the warehouse.Provide frequentwarehousemonitoring, auditing, and enforcement of system processes, safe working practicesin adherence to OSHA regulations, and work with the quality team to perform auditing of systems and processes.Oversee and improve upon established systems, workflow, and reporting within the operational environment.Provide leadership to align operations with overallobjectives, including the establishment of relationships with client services.Develop strongrelationshipswith external and internalpartners, including clients and vendors.Activelyparticipatein RFP, pricing negotiations, and client-facing meetings.Drive continuous improvement and support LEAN and best practiceinitiatives.Oversee overall space capacity andfacilitymanagement; quality and engineering needs for plant operations; P&LRecruit, interview, access, and hire key talent.Anticipate future resource, process, procedure, and system requirements as changes in business dictate.Responsible for all budgeting and reporting, including labor costs and operating expensesManage distribution and fulfillment operations, including staffing, training, safety, equipment maintenance, inventory control, budgeting, and processes/procedures tomaintaina quality warehouse operationResponsible for performing or overseeingplanning, assigning, and directing work; appraising performance, including commendation or disciplinary action; and resolving employee inquiries or complaintsReviewanalyses of activities, costs, operations, and forecast data todeterminedepartment progress toward stated goals andobjectivesWorkwith Human Resources as a team on issues,employeedevelopment,safety, and communicationsRespectful and non-threatening treatment of othersRegular and punctual attendancePerform other duties and responsibilities asrequiredQUALIFICATIONS (EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS) REQUIREDBachelor’s degreepreferred, preferably in business, MBA preferred10 +years of experiencein operational management in a multiple distribution center setting, with exhibited outstanding leadership and team building qualities.Ability tointerface withclients to address current and future needs and resolve client issues.Knowledge ofUS Mail, Parcel, LTL,TL, and International shipping requirements.Ability towritereports andbusinesscorrespondenceand to adjust asrequiredbased on the audience.Highly organized with the ability to train, motivate, andmaintainan efficient and energetic teamenvironment.Working knowledge and experience in fulfillment, warehouse, shipping/receiving disciplines,inventory, and warehouse management systems.Ability to work with a variety of disciplines and levels within the organization.Excellent communication and people skillsAbility to handle a fast-paced and changingenvironmentOutstanding leadership and managerialskills.Archway is committed to building a diverse workforce by attracting, developing, and retaining a diverse group of employees. We believe that through having a diverse workforce, we will be employing the best talent and leveraging varied and unique skills and perspectives. #J-18808-Ljbffr