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Senior Product Manager, Journey Experience
4 weeks ago
Why consider this job opportunity Salary up to $235,000 USD Additional benefits including equity, company bonuses, 401(k) plan, and flex PTO Opportunity for career advancement and growth within a rapidly expanding company Work in a collaborative environment that encourages bold ideas and experimentation Chance to make a significant impact on user engagement and product success Be part of a culture focused on continuous improvement and leveraging AI What to Expect (Job Responsibilities) Define the vision and strategy for Journey Experience & Automation, integrating education and re‑engagement into a unified user journey Activate lifecycle intelligence by partnering with data teams to personalize automation nudges and educational content Collaborate with design to embed contextual education and tutorials within the product Build a durable architecture for user re‑engagement, integrating various guidance and communication strategies Use product data and behavioral insights to iterate on strategies that enhance user learning and growth What is Required (Qualifications) 7+ years of Product Management experience in a B2B SaaS environment Experience with lifecycle, automation, or journey orchestration products Proven ability to translate behavioral data into effective engagement systems Exceptional collaboration, communication, and storytelling skills Ability to thrive in a fast‑paced environment and adapt quickly to changes How to Stand Out (Preferred Qualifications) Familiarity with AI‑driven guidance, recommendations, or education UX Growth mindset and systems‑level product thinking Deep empathy for users with a passion for helping them learn and succeed autonomously Experience leading complex systems spanning user education and engagement Ability to explain complex automation concepts in an intuitive manner #SaaS #ProductManagement #AI #UserEngagement #CareerGrowth "We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer." #J-18808-Ljbffr