National Account Manager

2 weeks ago

Bentonville, United States Butterball Full time

Butterball, LLC, one of America’s most iconic brands, helps consumers celebrate Thanksgiving and every day in between. Located in the thriving Raleigh-Durham, North Carolina area, our goal is to provide a diverse array of career opportunities and paths which include our farms, processing facilities and support offices. We are the largest producer of turkey products in the U.S., and we make a lot more than Thanksgiving turkeys. Our company’s measurable growth is in no small part due to our team members in North Carolina, Arkansas, Illinois, and Missouri, who each have a seat at the table to contribute to our success

Job Summary: 

The National Account Manager (NAM) is a valued member of a cross-functional team, is the key point of contact responsible for managing buyer relationships and developing new business opportunities for the Deli, Consumer Package Goods (CPG), Fresh Raw and Seasonal businesses for our largest customer, Walmart/Sam’s Club. The NAM will support the account team with development and execution of sales plans focused on delivering volume, revenue and profitability goals. 

Essential Functions, Duties & Responsibilities:

·       Promotes enterprise and team success by embracing the organization’s core values, which emphasize caring for people, valuing contributions, and empowering individuals to succeed.

·       Cultivates and maintains strong working relationships with key stakeholders, including customers, brokers, vendors, and internal team members to establish best-in-class partnerships.

·       Delivers sales plan volume, net revenue, and margin objectives. 

·       Serves as a trusted advisor to customers, offering insights and recommendations to support their business goals.

·       Addresses customer inquiries, concerns, and issues proactively to ensure a positive customer experience.

·       Communicates with buyers via face-to-face meetings, phone calls, and e-mails.

·       Uses reporting tools and resources to identify opportunities to increase retail sales, elevate service levels, drive efficiencies, and optimize On Time and In Full (OTIF) metrics.

·       Prepares and participates in customer sales presentations, business reviews and product cuttings.

·       Identifies and pursues new business opportunities. 

·       Primary contact for internal replenishment managers regarding day-to-day operations and coordination of seasonal strategies.

·       Evaluates all pricing and trade promotion management internally and externally.

·       Negotiates pricing, terms, and contracts that align with Company strategic objectives.

·       Timely deduction research, recommendations, and resolution.

·       Stays informed of developments in the meat protein markets through regular communication with team members, customers, and industry contacts.

·       Performs other duties as assigned.

Knowledge, Skills & Abilities:

·       Excellent written & verbal communication, presentation, negotiation, and interpersonal skills.

·       Established history of fostering strong relationships with customers, brokers, and vendors.

·       Proven ability to influence, collaborate, and engage with stakeholders across all levels of the organization to achieve desired outcomes.

·       Thorough understanding of the entire sales cycle, particularly within the food processing industry.

·       Capability to analyze and interpret syndicated and insights data effectively.

·       Skilled in analyzing sales performance data (e.g., profit growth and revenue) to formulate actionable recommendations related to pricing, merchandising, and distribution.

·       Demonstrated success in executing strategic plans to achieve Company and customer objectives.

·       Strong project management and organizational skills.

·       Experienced in sales planning, forecasting, and execution, showcasing a track record of success.

·       Prior experience with Luminate (Retail Link) and syndicated data (IRI/Nielsen) is highly desired.

·       Proficient with Microsoft Suite (Word, Excel, PowerPoint, Teams, Outlook, etc.), trade promotion systems (ex. Blacksmith), and SAP or other ERP (enterprise resource planning) systems.

Education & Experience:

·       Bachelor's degree in Business Administration, Finance, Marketing, or related field.

·       A minimum of 5 years of experience in sales handling consumer packaged goods is required.

·       Prior work experience in industries such as Manufacturing, Food Manufacturing, or Retail is preferred.

Working Conditions:   

·       Work is performed in an office environment with telephones, personal computers, and printers.

·       The noise level of the environment is usually moderate.

·       Sedentary position, when not traveling with seldom to occasional lifting of less than 25 pounds.

·       May require standing less than or equal to 1/3 of the day.

·       Ability to collaborate virtually with stakeholders across multiple time zones.

·       Willingness and ability to travel up to 15% of the time.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified.  Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.

Butterball, LLC is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer. Butterball, LLC is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball’s Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.

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