Front of House Manager
3 weeks ago
OverviewFront of House Manager - Flour BakeryDo you like to eat award winning baked goods and sandwiches? Do you like managing an all-star team in a wonderful environment? Flour Bakery + Cafe is searching for a Front-of-House Manager for our growing team. This person will work with owner Joanne Chang and the entire Flour team to ensure that the missions of Flour are being met at all times.This FOH Manager is one of the key leaders who manage an individual Flour location. The FOH Manager reports to the Director of Operations. The objective of the FOH Manager is to manage the FOH team, give superior service to our guests and uphold Flour’s standard of hospitality while managing their bakery — all while consistently upholding the Flour missions. Success includes attention to guests and dining environment, FOH work space, and developing team members through ongoing coaching and training to ensure high performance and effective succession planning.Day-to-Day Performance ExpectationsLead in hospitality through in-the-moment coaching, role modeling, and utilizing customer feedback to reinforce and improve the quality of serviceMaintain an overall positive team environment by role modeling teamwork and respect in accordance with Flour’s MissionsForecast hiring needs and actively recruit, interview, and hire qualified Counter and Shift Lead candidates that meet the needs of the businessWork jointly with the Kitchen Manager to properly train FOH staff on pastry/savory items and procedures to build their expertise of our menu so they may accurately answer customer questions and make personal recommendationsMaintain overall bakery cleanliness and organizationEnsure effective succession planning by identifying and developing future leaders with an interest and potential to growEnsure customer feedback and concerns are addressed in a timely manner including quotes, receipts and donationsManage catering orders and the delivery system including follow-up on all catering orders via email or phoneOversee staff scheduling and time clock maintenance including overtime and sick/vacation daysOther duties as assignedThis is a full-time salaried position and candidates should possess a natural sense of hospitality, customer service, be eager to learn, open to feedback, and committed to continuous improvement.Skills for QualificationAt least 1-2 years of management experience in the food service industryHave early morning, closing, holidays, and weekend availability as requiredAbility to delegate and lead by examplePerform well under pressure and thrive in a fast-paced environmentClearly communicate within a teamBe highly organized and possess strong time-management skillsAdditional InformationFlour offers a fantastic work environment, an unparalleled commitment to training to make you a better team member (plus all the pastries you can eat) We offer benefits such as health/dental/vision insurance, 401k with a generous match, paid vacation/sick time, and a great staff meal policy. We offer a real commitment to growth – both in your skill/knowledge and growing into more senior positions if that is an interest of yoursSeniority levelEntry levelEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesFood and Beverage Services #J-18808-Ljbffr
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Front of House Manager
4 weeks ago
Boston, United States Flour Bakery + Cafe Full timeFront-of-House Manager - Flour BakeryDo you like to eat award winning baked goods and sandwiches? Do you like managing an all-star team in a wonderful environment? If so, then we might have the perfect opportunity for you! Flour Bakery + Cafe is searching for a Front-of-House Manager for our growing team! This person will work with owner Joanne Chang and the...
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Front of House Manager
3 weeks ago
Boston, United States HEI Hotels & Resorts Full timeJoin to apply for the Front of House Manager role at HEI Hotels & Resorts About Us The Liberty Hotel, a Marriott Luxury Collection Hotel, is rich with history and full of ornate architecture. A full-service property that is committed to turning moments into memories for our guests. We strive to offer competitive wages and benefits in comparison with other...
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Front of House Manager
3 weeks ago
Boston, United States HEI Hotels and Resorts Full timeFront Office ManagerThe Liberty Hotel, a Marriott Luxury Collection Hotel, is rich with history and full of ornate architecture. A full-service property that is committed to turning moments into memories for our guests. We strive to offer competitive wages and benefits in comparison with other hotels in Boston. We foster an incredible service culture with...
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Front of House Manager
3 weeks ago
Boston, United States HEI Hotels Full timeThe Liberty Hotel, a Marriott Luxury Collection Hotel, is rich with history and full of ornate architecture. A full-service property that is committed to turning moments into memories for our guests. We strive to offer competitive wages and benefits in comparison with other hotels in Boston. We foster an incredible service culture with our associates. We...
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Front of House Lead
1 day ago
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Boston, United States Casa Esperanza Full timePosition: Bilingual Residential Assistant/Front Desk House Manager (Full & Part Time Positions Available)Department: Latina's y Niño's & Men's ProgramReports To: Program DirectorsOrganization: Casa Esperanza, Inc. is a growing addictions and mental health treatment center located in Roxbury, MA. Our mission is to empower individuals and families to recover...
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Boston, MA, United States Casa Esperanza Full timePosition: Bilingual Residential Assistant/Front Desk House Manager (Full & Part Time Positions Available)Department: Latina's y Niño's & Men's ProgramReports To: Program DirectorsOrganization: Casa Esperanza, Inc. is a growing addictions and mental health treatment center located in Roxbury, MA. Our mission is to empower individuals and families to recover...
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Boston, MA, United States Casa Esperanza Full timePosition: Bilingual Residential Assistant/Front Desk House Manager (Full & Part Time Positions Available)Department: Latina's y Niño's & Men's ProgramReports To: Program DirectorsOrganization: Casa Esperanza, Inc. is a growing addictions and mental health treatment center located in Roxbury, MA. Our mission is to empower individuals and families to recover...
