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Customer Service Specialist

2 months ago

Huntington Beach, United States Volt Full time

Volt is immediately hiring for Customer Service Representative in Huntington beach, CA.
Position: Customer Service Representative

Job Duties:
  • Manage a Customer Portfolio of diverse domestic and/or international accounts
  • Work with Manufacturing, Engineering, Quotations, Sales, and Shipping to achieve customer satisfaction.
  • Assist Shipping and Logistics teams with domestic and international order fulfillment.
  • Input a high volume of Purchase Orders into the ERP system with accuracy and efficiency.
  • Handle customer concerns, present acceptable solutions and alternatives quickly, follow up to assure resolution.

This is a full time opportunity.
The ideal candidate will have:
  • 3+ years of relevant work experience.
  • Experience with data entry and ERP systems (Navision/MS Dynamics preferred).
  • Typing skills (40 WPM +) and some knowledge of data entry.
  • Ability to compose correspondence and create Excel spreadsheet.
  • Ability to manage time effectively and manage various tasks successfully.
  • High school diploma and applicable work experience.

Schedule: Monday through Friday 7 AM to 3:30 PM with possible OT
Pay Rate: $22.00 to $26.00 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at ?Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.

Volt is acting as an Employment Agency in relation to this vacancy.