Sales Support Specialist
2 weeks ago
Join to apply for the Sales Support Specialist role at Applied Motion Products Description The Sales Support Specialist works with sales management, engineering, and operations to provide analysis on pricing strategy, optimize sales processes, maintain CRM system data and generate marketing and sales performance reports. Responsibilities Responding to customer pricing requests, supplier surveys and compliance information. Performing account maintenance in Salesforce CRM, ensuring accuracy of customer data. Managing the price book, including updates as new products are introduced and verifying accuracy. Custom product bottom‑up pricing calculations. Customer pricing and margin analysis. Creating reports for tracking sales and marketing performance. Creating and setting up new or potential customers in Salesforce. Other duties as assigned. Requirements Work Experience: At least one year of experience in a customer service role. Three to five years’ tech industry experience preferred. Technical Skills: Experience with ERP management software; SAP and Salesforce required. Proficiency with Microsoft Office; large datasets in MS Excel required. Excellent phone skills and etiquette. Attention to detail. Qualifications (Education, Degrees, Certifications): High School Diploma required, AA or higher degree preferred. Training in the use of Salesforce CRM and SAP or direct experience required. Work Conditions Work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Variations in conditions may occur under certain circumstances. Environment Approximately 80% of the time performing job duties is spent indoors, within a standard engineering or office environment. Approximately 80% of the time is spent on the computer. Approximately 60% of the time is spent interacting with staff and colleagues. Noise level in the work environment is usually moderate. The temperature of the work environment is moderate and ranges from 65 – 80 degrees. Physical Demands Occasionally (20%): reach above shoulders, lift 25 lbs. Frequently (30-40%): bend, twist, push, pull, climb, squat, crawl, kneel, sit, reach with hands and arms; stand and walk; grasp with hands and fingers. Continuously (50-70%): use hands to finger, handle or feel objects, tools, or controls; see (including close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus), hear and speak; computer, calculator, telephone; and lift (up to 10 lbs.). Travel This job requires negligible travel (0-5%). Seniority Level Entry level Employment Type Full-time Job Function Other Industries Automation Machinery Manufacturing Referrals increase your chances of interviewing at Applied Motion Products by 2x #J-18808-Ljbffr
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Morgan Hill, United States Applied Motion Products Full timeA leading automation machinery manufacturing company is seeking a Sales Support Specialist to provide analysis on pricing strategy and optimize sales processes. You will work with sales management, engineering, and operations to generate performance reports. Ideal candidates will have experience in customer service and be proficient with Salesforce and SAP....
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