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Network Engineer

2 months ago

Miami, United States The Computer Merchant, LTD. Full time

Job Title : Network Engineer: III (Senior)
Location: Coconut Grove, FL
Wage Range: 60-65 depending on years of experience and qualifications
Job Number: 24-01271

Job Description:

Our client, a global bank, has an immediate opening for a Senior Network Engineer to work from their Coconut Grove, FL facility. The network engineer will p rovide day-to-day white glove support to VIPs on all local and remote IT issues. Candidate must possess exemplary customer service skillset and be able to respond to customer questions in a polite and precise manner. Candidate will be required to multi-task, manage time effectively, and follow through with all assignments. Candidate must also possess strong and demonstratable commitment to personal accountability and responsibility through prior job roles. Ability to analyze data/trends and produce and present reports in insightful and meaningful formats is required.

Must-Have Requirements:
- 5+ years of experience
- Windows 10/11 & Microsoft Office support experience
- Video conferencing systems – specifically Microsoft Teams
- Active Directory (local and Azure/Entra)
- MDM & Mobile Device support (iOS specifically)
- Providing "white-glove” customer service

Plusses:
- Bilingual in English/Spanish (not required, a plus)

Location:
- Onsite position
- 5 days a week onsite at the Coconut Grove office in Miami, FL (Coconut Grove, FL)

Equal Opportunity Employer Veterans/Disabled

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.