Senior Engineering Manager
3 weeks ago
Senior Engineering Manager - AI Insight & Control Base pay range: $183,000.00/yr - $215,000.00/yr About Gladly Gladly is a customer‑centric CX platform powered by AI. It delivers efficient, personal experiences to brands like Crate & Barrel, Ulta Beauty, and Tumi. Gladly’s Customer AI keeps a single, continuous conversation across all channels, blending technology and human connection. Gladly is building enterprise agentic systems to drive real impacts. About the Agent Insight & Control Team Our mission is to make Gladly’s agentic AI platform understandable, steerable, and improvable by humans through tooling, reporting, and feedback loops. We build the control surface for agents: dashboards, reporting pipelines, and configuration UXs that give users transparency, trust, and tunability. What You’ll Do Lead a cross‑functional product team (backend, frontend, data science) building the control plane: dashboards, reporting pipelines, and configuration UXs. Own the feedback loop between agent performance insights and configuration, enabling users to act on data. Develop the infrastructure that powers these loops: telemetry pipelines, evaluation metrics, and APIs exposing agent performance. Collaborate closely with Product, Design, and Data Science to define “steerability” in practice—from reports to in‑product tuning experiences. Deliver production‑ready tools that help users analyze agent behavior and adjust configuration in real time. Drive innovation staying on the cutting edge of AI and introducing best practices for interpretable, configurable, and human‑controllable systems. Mentor engineers and foster a culture of clarity, data‑driven iteration, and thoughtful system design. What You Bring Engineering leadership experience: 5+ years leading teams delivering large‑scale, complex systems. Bias for action: Proven ability to take ambiguous, early‑stage ideas to production in 0‑to‑1 contexts. Customer‑ and user‑centric mindset: Deep empathy for how people interact with intelligent systems. Product intuition: Experience creating intuitive, actionable experiences for non‑technical users managing complex systems. Technical depth: Strong foundation in backend systems, data pipelines, observability tooling; willingness to learn about LLMs and agentic AI workflows. Collaborative leadership: Excellent communication skills; mentors engineers and bridges research, infrastructure, and product disciplines. Data‑driven approach: Defines success with metrics and measurable impact, not just code delivery. Bonus Points For Hands‑on experience with LLMs, embeddings, RAG pipelines, or agentic workflows. Familiarity with observability & monitoring tools such as DataDog and LangSmith. Background in AI tooling, evaluation, or configuration systems for real‑world applications. Open‑source contributions, public talks, or thought leadership in AI or engineering. Compensation $183,000 to $215,000 annual salary + equity + benefits. Why Join Gladly? Competitive salaries, stock options, and comprehensive benefits. Generous paid time off, parental leave, and home office stipends. A fully remote work environment with opportunities for in‑person team gatherings. Strong commitment to professional growth and an inclusive workplace where diverse perspectives thrive. #J-18808-Ljbffr
-
Senior Project Engineer
2 weeks ago
San Francisco, United States Manpower Engineering Full timeOur client, an industry leader in engineering and construction, is seeking a Project Engineer to join their team. As a Project Engineer, you will be part of the Engineering Department supporting project development and execution teams. The ideal candidate will demonstrate strong communication skills, problem-solving abilities, and a proactive mindset, which...
-
Senior Project Manager
2 weeks ago
San Francisco, United States Manpower Engineering Full timeOur client, a leader in the construction and healthcare industry, is seeking a Senior Project Manager to join their team. As a Senior Project Manager, you will be part of the project execution team supporting large-scale healthcare projects. The ideal candidate will demonstrate strong leadership, excellent communication skills, and a proactive approach to...
-
Senior Validation Engineering Manager
7 days ago
San Jose, CA, United States OSI Engineering Full timeSenior Validation Engineering Manager A leading chip and silicon IP provider is looking to hire a Validation Manager to join its Memory Interface Chip business unit. Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. In this full-time role, you’ll collaborate...
-
Senior MEP Project Manager
2 weeks ago
San Francisco, United States Manpower Engineering Full timeManpower Engineering is partnering with a leader in the commercial mechanical contracting space for a Mechanical Construction Senior Project Manager.Job Title: Senior Project Manager - Mechanical Construction Location: Rochester, MN (Sign on bonus for relocation if applicable) Pay: $100,718 - $151,078, plus 25% bonus incentive Direct Hire Overall Position...
-
Senior Engineering Manager
6 days ago
San Francisco, CA, United States Akido Full timeAkido builds AI-powered doctors Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America's physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care. Serving 500K+ patients across California,...
-
Senior Engineering Manager
6 days ago
San Francisco, CA, United States Akido Full timeAkido builds AI-powered doctors Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America's physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care. Serving 500K+ patients across California,...
-
Senior Engineering Manager
7 hours ago
San Francisco, CA, United States Akido Full timeAkido builds AI-powered doctors Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America's physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care. Serving 500K+ patients across California,...
-
Senior Engineering Manager, Platform
3 weeks ago
San Francisco, United States Atlassian Full timeJoin to apply for the Senior Engineering Manager, Platform role at AtlassianJoin to apply for the Senior Engineering Manager, Platform role at AtlassianWorking at AtlassianAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals,...
-
Plant Controls Engineer
2 weeks ago
San Francisco, United States Manpower Engineering Full timeOur client, a leader in renewable energy engineering, is seeking a Senior Plant Controls Engineer to join their team. As a Senior Plant Controls Engineer, you will be part of the Plant Controls Engineering department supporting the SCADA and Plant Controls team. The ideal candidate will have strong communication skills, a high attention to detail, and a...
-
Senior Engineering Manager
4 weeks ago
San Francisco, United States Amazon Full timeSenior Engineering Manager, IdentityTwitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate,...
