Programmer Analyst I

Overview Join Tessera and make a difference Tessera is a national leader in employing individuals with disabilities and veterans; a dynamic, growing team of social entrepreneurs; operating self-sustaining businesses across 15 states and the District of Columbia, with a workforce of over 1,700 employees; dedicated to delivering an exceptional customer experience and offering an outstanding employee support and development program. Location: Colorado Springs, Colorado (United States Air Force Academy) Type: Exempt Compensation: $77,969.00 - 92,950.00 per year (Tessera's compensation strategy is to position new employees between the minimum and midpoint of this range, depending on qualifications and experience.) Work Schedule: Full-time, Monday - Friday 7:30 am - 4:00 pm (flexible start and end times depending on scheduling needs) Deadline to Apply: November 17, 2025 Responsibilities As a Programmer Analyst I, under the direction of the Application Development Manager, support development, management, user support, training, and maintenance of Tessera Business Systems for multiple divisions. These currently utilize the IBM Maximo solution but could change as Tessera evolves. Learn the complex intricacies of the company's business systems software package as both a developer and user. Perform system maintenance, module implementation, application customization, process discovery, data manipulation, user support and training, SQL queries, script writing and report creation. Apply application development, maintenance, customization, and database management experience to create solutions within the Business Systems software package using built-in and external tools (Microsoft SQL Server Management Studio/BIRT/Power BI) to enhance product usability and capabilities. Lead or participate in all stages of software module implementation, including research and development, needs assessment, use case development, systems analysis, planning, project management, testing, and execution; manage data import/export and field mapping. Leverage innovation, data management, and a deep understanding of the Business Systems software package to drive growth, operational efficiencies, and improve user experience. Collaborate with software vendors, technical consultants, site managers, and executives requiring strong collaboration and relationship management skills. Develop and present training curricula tailored to specific software modules, product functions, and user needs. Develop using languages and tools such as: SQL, Java, JavaScript, Python, XML. Work in a SaaS environment with attention to changes, versioning, and upgrades with minimal impact on tool support. Design, develop, test, and deploy Robotic Process Automation (RPA) solutions using UiPath or similar software when appropriate. Maintain uncompromising ethics due to access to company data. Follow established quality methods and procedures; ensure products, applications, and systems meet quality standards and customer requirements; analyze processes and understand interactions between business operations and IT systems. Support new site installations, including travel as required by each project (duration varies, sometimes up to a month). Work well under pressure in a fast-paced, multi-priority environment with emphasis on accuracy and timeliness. Provide excellent customer service and respond to diverse customer needs; work both independently and in a collaborative team environment. All other duties as assigned. Qualifications You would be an excellent Programmer Analyst I if you are a people person, enjoy collaborating on teams, and are dedicated to internal and external customer service. Take pride in your work and are driven to serve others through mission-driven work. Benefits Medical, Dental, Vision, Life & Short-Term Disability Insurance Elective 401(k) with a 3% employer discretionary contribution after 90 days Flexible Spending Accounts for medical and dependent care 11 paid Federal holidays, 12 paid vacation days, paid sick leave Potential shared earning bonus Tuition assistance after 1 year of employment; scholarships for qualified dependents Professional development, certifications, and training opportunities Verizon wireless discount Employee Assistance Program (EAP) and wellness program Public Service Loan Forgiveness eligibility for full-time employees Summary of desired skills and experience Bachelor's degree in Computer Science, Management Information Systems, or related field required 3+ years of experience with CMMS or ERP software Combination of education and experience considered Strong communication and Business Systems skills Ability to manage workflow in a fast-paced environment preferred Valid state driver's license to visit Tessera sites; ability to obtain and maintain Tessera insurance coverage REAL ID-compliant driver's license or acceptable alternative for access to federal military installations Must be able to obtain and maintain applicable security clearances and installation access; background check and E-Verify conducted Access to a federal military installation requires a REAL ID-compliant driver's license or acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. More information: https://www.dhs.gov/real-id To Apply: Visit our website at www.tessera.org to complete an application. Current Employees: need to log into Workday to apply through the Jobs Hub. Please reach out to your Recruiter if you need assistance. Tessera is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled; Tessera participates in E-Verify Individuals with disabilities are encouraged to apply. #J-18808-Ljbffr