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Onsite Supervisor
2 months ago
The Opportunity:
In this role, you will report to the Area Site Manager and will work closely with the Avantor's Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.
Location: Novato, CA
Novato, CA (90%), San Rafael, CA (9%), Petaluma, CA (1%),
Shift: 8am - 4pm (Monday - Friday)
Salary Range: $75K - $90K (plus 5% annual ICP Bonus) (mileage, parking and toll reimbursement)
Travel: Less than 10%
Benefits:
Health and Wellness: Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1)
Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.
Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k) matching up to 4%, tuition assistance, employee stock purchase plan discount
Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance
Recognition: Celebrate your peers and earn points to redeem on gifts and products
What we're looking for
Education:
High school diploma or GED required; Associates degree or undergraduate degree in business or science related field is preferred
Experience:
- Requires 4-5 years of relevant experience in customer service, purchasing, or account management.
- Prior experience in managing associates is essential.
- Training in spill containment, IATA, DOT, IMDG, and Hazwoper is more desirable
- Additional training in GMP and GLP is a plus.
- Opportunity for potential management in Scientific Services.
- Must possess a valid Driver's License and reliable transportation.
- Proficiency in Microsoft Office is preferred.
How you will thrive and create an impact
Avantor's Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.
In this role you will:
Lead and direct team efforts and executes tasks outlined in SOW to meet customer requirements.
Coach and motivate team members to achieve job requirements and surpass goals, fostering professional and team growth through mentoring.
Manage open order status reports, customer metrics, department reports, and maintains SOP/SOW.
Provide training, development, and backup support to associates for task completion.
Handle administrative duties such as associate performance appraisals, succession planning, time card review, and vacation scheduling.
Develop and maintains SOPs, SOW's, SPI's, and KPI's.
Acts as a liaison between customers, VWR services, and VWR sales.
Ensure compliance with GxP and maintains good documentation practices.
Enhance customer value through industry-specific personal development.
Demonstrate self-management, motivation, and forward-thinking ability.
Possess strong verbal and written communication skills for interaction with customers and internal departments.
Proficient in troubleshooting and capable of making informed business decisions independently.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today
Pay Transparency:
The expected pre-tax pay for this position is
Actual pay may differ depending on relevant factors such as prior experience and geographic location.
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.comand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision.
3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
