Executive Director, Project Management Services

Executive Director, Project Management Services - IT Infrastructure Join to apply for the Executive Director, Project Management Services - IT Infrastructure role at Kaiser Permanente. Upon start, candidate must reside in CA, CO, GA, HI, MD, OR, or WA. Also, this position will require reporting to the office approximately 2 days per week. Job Summary Oversees the delivery of project and program management services to an organization implementing large scale, strategic, cross‑functional, cross‑market IT investment programs. Oversees multiple large‑scale programs for assigned business initiatives from planning to completion. Directs the operations of multiple units and departments by identifying customer and operational needs, analyzing resources, costs, and forecasts, and incorporating them into business plans. Develops strategies and plans to optimize resource utilization, process standardization, driving cost reduction in program delivery. Serves as champion in driving support for business plans and priorities, translating business strategy into actionable business requirements. Drives overall resource management, setting standards and measuring progress. Anticipates and removes obstacles that impact performance, addressing performance gaps and implementing contingency plans accordingly. Accountable for ensuring products and/or services meet customer requirements and expectations while informing and aligning to organizational strategies. Partners with other executive leadership, providing influence and consultation in the development of the larger organizational or business strategy. Drives the strategy to maintain a highly skilled and engaged workforce by aligning cross‑functional resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating and empowering teams; building organizational capacity and developing high potential employees for growth. Promotes, refines, and oversees adherence to established processes and policies (e.g., SDLC including domain). Oversees the program financials of all projects/programs and ensures projects/programs are managed to budget allocations. Essential Responsibilities This position is also responsible for leading an enterprise team of shared project management and project coordination resources. This team will include resources assigned to support more than $300M of IT investment programs. This leader will also lead the project portfolio management, PMO and intake functions to address supply and demand, service level expectations, resourcing and career pathing for all members of the team. Short Term: Build a world class, high performing project management and coordination team for IT Infrastructure projects across the program. Short Term: Ensure day‑to‑day IT delivery of IT national and local investments aligns with KP Enterprise and Market business strategies. Long Term: Refine and enhance the alignment of project delivery with IT, market, and national function strategies. Long Term: Strategically mature the delivery of projects and programs such that more automation and less human intervention is required to manage, analyze, and report on program/project status and information. Long Term: Reduce the life cycle and cost of project delivery / increase time‑to‑market. Long Term: Identify best practice, opportunities for standardization and efficiencies. Long Term: Optimize size, composition, and service offerings of shared services organization, driving efficiencies and cost reduction. Long Term: Drive workforce development and sourcing strategy, ensuring all deliver at top of scope. Basic Qualifications Minimum fifteen (15) years of experience in leading project, product roll out, and support transitions in a complex, enterprise IT environment. Education Bachelor's Degree or four (4) years of directly related experience required. High School Diploma or General Education Development (GED) required. License, Certification, Registration None specified. Additional Requirements Healthcare IT experience is a big plus. Deep understanding of emerging and legacy technologies and relevance/applicability of that to a healthcare organization. Ability to conceptualize and anticipate business challenges to help plan future technologies. Demonstrated ability to lead effectively in a complex environment with conflicting priorities. Demonstrated ability to handle and to prioritize multiple responsibilities. Ability to strike an appropriate balance between hands‑on and delegation to maximize productivity. Proven ability to lead initiatives to define strategy in partnership with the cross‑functional business and IT stakeholders. Demonstrated ability to think strategically when planning and managing processes. Management experience with technical delivery teams and project management. Preferred Qualifications None specified. #J-18808-Ljbffr