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Senior Product Manager, GenAI

2 months ago


Chicago, United States Adyen Full time

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why you should join the Adyen GenAI team

Are you ready to harness the power of GenAI to revolutionize our internal processes and delight our merchants? If so, join our team where you will have the opportunity to collaborate with ambitious data scientists and engineers to design, develop, and deploy GenAI solutions that push the boundaries of what is possible. If you’re passionate about building responsible GenAI applications that make a lasting, global impact, we want to talk to you

What You’ll Do

  • Be the Voice of the Customer: Collaborate with customers to work backwards from their problems, analyze input and output metrics, author product requirements documents, and iterate on product decisions with design and engineering teams.
  • Develop and Deliver Product Vision and Strategy: Create and communicate a compelling GenAI product vision and strategy, ensuring alignment with overall business objectives and customer needs.
  • Think and Work Globally: Be flexible to work across time zones with our engineering teams in Amsterdam and Madrid to build products that scale globally. Be a Subject Matter Expert: Combine your industry knowledge with an understanding of our internal data to create novel strategies and test hypotheses.

Who You Are

  • You have an entrepreneurial mindset and have demonstrated success with building zero-to-one products.
  • Proven product experience (6-8 years) in an agile environment where you value launching products fast and iterating.
  • You are a team player who enjoys working with a global team across different offices, time zones (especially Amsterdam and Madrid), roles, and cultures.
  • You are an excellent communicator who can break down complex processes to simple deliverables.
  • You have the ability to inspire engineers and designers to deliver responsible GenAI applications.
  • You are comfortable working in a technical environment and evaluating the nuances of GenAI models and services.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

The way we work is guided by the eight principles of the Adyen Formula.

No one only manages a search bar or a small feature. At Adyen, you’ll see each solution through the entire lifecycle, from conception to implementation to iteration. If you’re ready to think about the entire solution, then Adyen is right for you.

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