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Event Planner
2 months ago
Key Responsibilities
- Set guidelines and establish service protocols to enhance client experience; anticipate and address guests’ needs.
- Oversee day to day client meetings and manage small banker-led events as appropriate.
- Develop and maintain relationship with catering vendor and building management.
- Administrative tasks including invoice processing, scheduling maintenance, ordering supplies and equipment, and additional tasks as needed.
- Maintain Client Center supplies inventory, ensuring all necessary items are in stock and well organized.
- Ensure adherence to quality expectations and standards of the Client Center and the firm.
- Manage Client Center expenses to ensure all operations are within budget.
- Connect with hosts regularly to obtain feedback on product quality and services.
- Assist in surveying client experience annually and proposing solutions based on feedback.
- Assist manager and Private Bank team on administrative tasks and special projects as needed.
Skills required:
- A minimum of 3-5 years of experience event planning or hospitality management experience.
- Experience in the hospitality, service, and/or catering industry recommended.
- Excellent oral and written communications skills.
- Ability to prioritize tasks and communicate clearly amongst a variety of personalities.
- Excellent organizational skills and extreme attention to detail.
- Ability to master various database products (i.e. Event Management System).
- Ability to work early morning and late evening events.
- Working knowledge of audio-visual systems (i.e. Zoom).