Assistant Store Manager | The Westchester

Assistant Store Manager | The Westchester The Assistant Store Manager is responsible for ensuring that the store achieves or exceeds sales plan and profitability goals, while enhancing the David Yurman brand within the store and local market. This individual will partner with the store management team to ensure that all operational policies and procedures are followed. The assistant store manager will effectively lead, coach, and support sales professionals with a focus on clientele development and providing a high level of customer service to create a luxury experience. The David Yurman Westchester Assistant Store Manager will be accountable for the following key deliverables: Core Responsibilities Partner with sales professionals to meet their individual sales plans and KPIs Participate in the development and execution of strategic initiatives to deliver the sales budget. Demonstrate an active role on the selling floor through sales leadership and client development. Support sales professionals in closing sales. Facilitate the implementation and success of special events held at the retail store. Remain current and knowledgeable of industry trends, determining strategic opportunities to maximize sales within the market. Maintain visual presentation based on company vision and market needs. Clientele / Service Management Coach and monitor, in partnership with the Store Manager, sales professionals' accountability for client outreach and relationship development. Ensure store data capture goals are being achieved. Maintain a luxury environment that is warm and hospitable, ensuring the correct interpretation and implementation of visual guidelines. Provide appropriate feedback, in partnership with the Store Manager, to staff to ensure they demonstrate the necessary skills for a positive client experience in all customer interactions. Operations Manage the day‑to‑day activities on the sales floor and maintain presence to supervise staff and ensure appropriate floor coverage. Maintain appropriate business controls such as store inventory, requests for stock replenishment, and all repairs/returns. Implement and support all security measures. Partner with sales professionals in the administration of special order requests. Oversee store opening and closing in the absence of the Retail Store Manager. Talent Partner with the Retail Store Manager in hiring and providing performance review feedback; train new Sales Associates. Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance. Provide formal and informal feedback to staff to build ongoing development opportunities. Explain and enforce KPIs and ensure that staff are trending toward those measures. Qualifications Minimum 2–4+ years of proven experience managing in a similar role, preferably within a high‑end luxury accessories boutique with joint responsibility for sales and operations. Ability to motivate, establish strong business partnerships, and promote professionalism with clients and staff. Ability to manage multiple tasks in a fast‑paced environment. Proven ability to drive results and a strategic vision to develop business. Language skills (Spanish) are a plus. Fine Jewelry and/or Fine Watch experience preferred, but not required. Flexibility to work in various roles based on business needs (e.g., on the sales floor, operations, etc.). Flexibility to work non‑traditional hours, including days, nights, weekends, and holidays. Computer skills: proficiency in Microsoft Word, Excel, and Outlook. The expected base pay for this role is $80,000 - $92,500 annually. Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Sales and Business Development Industries Retail Luxury Goods and Jewelry #J-18808-Ljbffr