Service Porter

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Company Information

We are a full-service automotive company that has been a cornerstone business serving the automotive needs of our customers since 1908. We strive to exceed the customer expectations in new and convenient ways that gains their trust for generations.

Truck City is a part of the Yoder Family of Companies: To learn more about who we are, the services we provide and our commitment to customer safety and satisfaction, visit Truck City Service Center, to read our story and more

Service Porter Position Summary

The Service Porter drives vehicles to and from service areas, other locations and lot as needed. S/he assists with vehicle flow within dealership and assists the service team in ensuring orderliness and efficiency in vehicle location. S/he provides customer transportation as needed, and maintains organization and cleanliness of vehicle lots, shop, and service areas. S/he cleans cars for delivery to the customer. S/he is responsible for nurturing and cultivating a positive culture and work environment that aligns with the mission and values of the organization.

Service Porter Essential Duties and Major Responsibilities

• Always responsible to greet, acknowledge and accompany customers.
• As needed collects information from customers vehicles.
• Picking up and delivering vehicles as needed to accommodate business/customer need.
• Shuttling customers to home, work, or other requested locations as needed.
• Parking and moving vehicles/equipment.
• Helping clean shop and service area and maintain cleanliness of customer areas.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Drives dealership vehicles and customer vehicles to designated parking spots.
• General cleanup of vehicles after service work is completed as outlined in SOP.
• Maintain lot order.
• Cleans and maintains the washroom/bay throughout the day. Cleans and stocks at end of shift.
• Keeps vehicle lots neat and organized as directed by management.
• Alert management of traffic flow issues in service/shop lots.
• Follows all company safety policies and procedures and immediately report all accidents to a manager.
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors.
• Supports service team with various administrative duties such as scanning, filing, etc. as needed.

Education & Experience

• High school degree or equivalent.
• 1-3 years of experience in service and/or detail shop is preferred; 1+ years automotive or detail experience preferred.

What are the work hours? What are the work hours? Regular work hours are 7:00 AM to 6:00 PM.

What are the total Rewards?

• CULTURE
• Hourly, Non- Exempt: $16-$20 DOE
• Competitive vacation time, sick time, paid holidays, 401(k), profit sharing, employer-paid life insurance, health, dental, vision, and pet insurance, and company discounts for full-time positions.

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