Store Manager

Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whenever you represent the Bridgestone name, you are a valued teammate and part of our larger mission to Serve Society with Superior Quality.Job CategoryRetailPosition SummaryResponsible for every aspect of the store operation, which includes selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.Pay Range: $57,000.00 – $105,000.00ResponsibilitiesCustomer service.Drive store sales & promotions.Build customer satisfaction & loyalty creating results for teammates, customers and the company.Understand alternative tire sourcing and competitors.Track and meet payroll, budgets and store goals.Keep records and relevant financial information current.Manage, schedule and assign staff according to their skill level.Attend paid training to stay up-to-date with new developments in the automotive service industry.Follow up with customers to obtain feedback and ensure they are satisfied with received service.Other duties as assigned.Minimum QualificationsHigh School Diploma or equivalent.Demonstrated success in retail sales management.Problem‑solving skills as it relates to customer complaints.Aptitude to manage inventory, order scheduling, and merchandising displays.Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.Exceptional teammate and customer communication skills.Negotiation and conflict resolution skills.Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.Preferred Qualifications2‑year college degree or equivalent.BenefitsMedical, Dental and Vision – Starting day 1 for all teammates.Paid vacation and holidays.On‑the‑job training and company-funded ASE certifications.Flexible work schedule.401(k) match.On‑demand pay (daily pay) program available.ValuesProfessional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.Community Involvement: We pride ourselves on working with local communities and giving back where we can.Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.At Bridgestone, you are Free to BeWe believe people can only provide superior service and quality to others when they bring their whole self to work. We champion all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve.What We OfferAt Bridgestone, what really matters is to foster co‑creation opportunities and empower you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate and part of our larger mission to “Serve Society with Superior Quality”. Therefore, we offer you more than just a competitive compensation; we provide:A supportive and engaging onboarding experience to ensure a smooth transition into our team.The opportunity to develop and grow, through training and regular mentorship.Corporate Social Responsibility activities.A truly global, dynamic and challenging work environment.Agility and work/life effectiveness and your long‑term well‑being.A diverse and inclusive team.Equal Employment Opportunity StatementBridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.Employment EligibilityIf hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.Seniority levelMid‑Senior levelEmployment typeFull‑timeJob functionSales and Business DevelopmentIndustryRetail #J-18808-Ljbffr