Client Service Manager

Client Service Manager – Gallagher At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. Your salary range is $57,500–$112,000 per year, depending on experience and qualifications. The actual compensation will be influenced by a wide range of factors including education, market, scope, specialized skill set, lines of business, and more. In addition to a competitive base salary, we offer a comprehensive benefits package. Base Pay Range $57,500.00/yr – $112,000.00/yr Seniority Level Not Applicable Employment Type Full‑time Job Function Business Development and Sales Industries Insurance How You'll Make an Impact Lead the renewal process to deliver high‑quality, timely solutions to clients. Secure existing business and expand sales of additional services and coverage lines. Develop and nurture relationships with buyers within client organizations and day‑to‑day client representatives. Guide team members in addressing clients’ risk‑management needs through consultative conversations. Mentor Client Service team members with continuous learning, transparent feedback, and strong talent development. Conduct periodic audits to ensure compliance and service‑level standards are met. Maintain accurate client and policy data and documents within Gallagher systems. Utilize Gallagher technology to improve productivity and quality. Skills for Success Resilient and adaptable mindset in the face of shifting priorities while building internal and external relationships. Eagerness to collaborate with all Gallagher teams and employees. About You Bachelor’s degree with 3+ years of client service and/or claims management experience **or** high‑school diploma/GED with 8+ years of client service and/or claims management experience. Producer's license (P&C). Proficiency in Microsoft Office. Preferred Qualifications Previous insurance knowledge and experience managing client relationships. Solid financial acumen. Account‑management experience within the P&C division. Behaviors Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortable engaging others in consultative discussion. Effective at managing/balancing multiple and sometimes competing priorities. Works independently in a self‑directed manner. Compensation and Benefits Please see the overview above for core benefits. Additional benefits include: Digital mental‑health services (Talkspace). Flexible work hours (availability varies by office and job function). Training programs. Gallagher Thrive program – health and wellbeing initiatives. Charitable matching gift program. And more… Inclusion and Diversity Gallagher embraces diverse identities, experiences, and talents and is committed to equal employment opportunity for all. We prohibit discrimination based on race, color, religion, creed, gender, sexual orientation, gender identity, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran status, citizenship status, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher will provide reasonable accommodation to qualified individuals with disabilities unless it imposes undue hardship. #J-18808-Ljbffr