Field Service Management Solution Architect

Field Service Management Solution Architect 2 days ago Be among the first 25 applicants Company: CelerityJob Title: Solution Architect (Field Service Management) Salary: $160,000 – $180,000 annually Location: Remote (work-from-home eligible); travel may be required Company Overview: Celerity is a consulting firm that specializes in system integration solutions for the utilities and energy sectors. We empower organizations by converting complex data into actionable intelligence to mitigate risk, optimize assets, and maximize project outcomes. With deep expertise in Field Service Management (FSM) we drive digital transformation and operational excellence for our clients. Position Overview: We are seeking an experienced Solution Architect with over 10 years of expertise in Field Service Management tools and a strong background in the utilities and energy industries. The successful candidate will lead the design and implementation of the FSM solution, ensuring they meet client requirements and industry best practices. This role will also build and mentor a high‑performing team to deliver exceptional service to our clients. Key Responsibilities Solution Design and Architecture Lead the design of comprehensive FSM solutions tailored to clients in the utilities and energy sectors Develop detailed architectural blueprints that outline system integrations, data flows, and technical specifications Ensure solutions are scalable, secure, and aligned with industry standards and best practices Technical Leadership Provide technical guidance and oversight during the implementation of FSM solutions, ensuring adherence to architectural designs and project timelines Collaborate with cross‑functional teams, including developers, project managers, and business analysts, to ensure cohesive and efficient project delivery Stay abreast of emerging technologies and industry trends to inform solution design and implementation strategies Client Engagement Engage with clients to understand their business processes, requirements, and challenges Translate client needs into functional and technical requirements, ensuring clear communication and alignment throughout the project lifecycle Present architectural solutions and design decisions to clients, articulating the benefits and rationale behind chosen approaches Team Building and Mentorship Recruit, mentor, and develop a team of technical professionals, fostering a culture of continuous learning and excellence Define team roles, responsibilities, and performance expectations to ensure clarity and accountability Provide ongoing training and development opportunities to enhance team capabilities and knowledge of FSM solutions Quality Assurance and Continuous Improvement Establish and enforce best practices for solution design, coding standards, and system integrations Conduct regular code and design reviews to ensure quality and adherence to architectural standards Identify opportunities for process improvements and implement solutions to enhance efficiency and effectiveness in solution delivery Educational Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field Advanced degree (MBA or Master’s) is preferred Required Skills and Experience Minimum of 10 years of experience in implementing Field Service Management solutions, with a significant focus on the utilities and energy industries Proven track record of leading complex FSM implementations and integrating with existing technology stacks (ERP, CRM, CIS, BI, data warehouse, etc.) Experience with development of web‑based business applications, using XML, JSON, HTML 5, Angular JS, etc. Experience with planning, designing, and developing integration solutions using SOAP & REST web services Strong understanding of utility operations, asset management, and regulatory compliance Demonstrated experience in team building and leadership, inspiring and developing talent Excellent project management skills, including proficiency in project planning, execution, and risk management Exceptional communication and interpersonal skills, engaging clients and stakeholders at all levels Technical proficiency in FSM software platforms, system integration, and data analytics Ability to travel to client sites (domestic and/or international) as required Preferred Skills Experience with Click or a similar FSM platform and its applications in the utilities sector Consulting background with experience in client‑facing high‑impact programs Familiarity with GIS integration and mobile workforce management solutions Knowledge of emerging technologies such as IoT, AI, and Machine Learning applied to FSM Professional certifications in solution architecture or related technical areas The salary range for this position is provided in good faith and is subject to variation based on geographic location, candidate experience, and market conditions. Final compensation will be determined after a comprehensive evaluation of the candidate’s qualifications and alignment with the role. In accordance with applicable pay transparency laws—including but not limited to California, Colorado, New York, Washington, and other jurisdictions—we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request. This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws. Employee welfare and development are important to us. We sponsor many activities outside of work to promote team building and formal training and certification. We offer a comprehensive health and welfare benefit package that includes: Health & Well‑Being Medical Insurance Dental Insurance Vision Insurance Peace of Mind Disability Insurance (STD/LTD) Flexible Spending Account Health Savings Account Basic Life/AD&D 401(k) plan Work/Life Balance Paid Time Off Company Holidays Leave of Absence Flexible Work Schedules Additional Perks Employee Referral Program Professional Development Charitable Contribution Match Based in Walnut Creek, CA with offices nationwide, Celerity engineers perform a critical, leadership role as strategic liaisons between data, assets, and the teams that make projects happen in the field. See full details and meet our leadership team on our website: https://www.consultcelerity.com/ Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans’ status or other status protected by applicable law. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This position is open to individuals who are currently authorized to work in the United States on a full‑time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Engineering and Information Technology #J-18808-Ljbffr