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Sr. Analyst, Clinical Systems

4 weeks ago

brentwood, United States Lifepoint Health Support Center Full time

Sr. Analyst, Clinical Systems (Case Mgmt Applications)- Remote

Who we are:

At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint's healthcare delivery network. Our network includes 60+ community hospitals, 60+ rehabilitation/behavioral health hospitals, and 250 additional sites of care across the United States. As an organization, we are dedicated to serving communities nationwide by providing exceptional care. We believe in the power of our talented teams and strive to create environments where employees find purpose and fulfillment.

 

What you’ll do:

As a Sr. Analyst, Clinical Systems (Case Mgmt Applications), you will provide provides technical support for Lifepoint's acute care Case Management systems including application interfaces, configuration, maintenance, and customer support. Responsible for moderate to complex system issue resolution. Through active collaboration with Health Support Center (HSC) and Lifepoint facility personnel, ensures clinical processes and workflows are
supported by the electronic case management solutions. 

Responsibilities:

·       Provide system expertise and assistance as needed to successfully implement and maintain Case Management system automation throughout the system life cycle.

·       Serve as subject matter expert (SME) in assigned solutions.

·       Provide customer support and ticket issue resolution for moderate to complex issues for supported systems following Lifepoint’s standardized workflow.

·       Assist with monitoring new system implementation and training to ensure adherence with enterprise-wide operational, regulatory, and clinical guidelines.

·       Lead system team for upgrades, implementations, and testing; provide technical support to Health Support Center (HSC) and Lifepoint facilities.

·       Work closely with third party vendors in accordance with organizational needs.

·       Provide input to department leadership on scope and feasibility of case management projects.

·       Engage with Health Support Center (HSC) and Lifepoint facilities for enhancement request identification, documentation, and prioritization.

·       Create project task list, project plans and documentation for assigned projects.

·       Develop customized reports and dashboards and distribute to leadership to support Lifepoint’s business objectives.

·       Support and maintain legacy applications across various platforms.

·       Support new user setup for 3rd party vendors and communicate applicable information.

·       Perform quality assurance (QA) testing for system application changes.

·       Regular and reliable attendance.

·       Perform other duties as assigned


What you’ll need:

Education: Bachelor’s degree in nursing or social work required.

Experience: Minimum 3 years healthcare IT experience or 5 years relevant clinical experience required

Why choose us: 

As a team member of the Health Support Center, our goal is to support those that are in our facilities who are interfacing and providing care to our patients and community members. Our focus is to attract, retain, and empower a diverse and determined workforce. Our mission statement is at the heart of who we are and what we do: “Making Communities Healthier.” In this shared mission, we believe that our collective efforts will shape a healthier future for the communities we serve.

Benefits: We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.


Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

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