Laundry/Valet Manager

Join to apply for the Laundry/Valet Manager role at Four SeasonsJoin to apply for the Laundry/Valet Manager role at Four SeasonsAbout Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.About Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite — and it’s easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.Full TimeLaundry ManagerBeverly Wilshire a Four Seasons HotelThe Beverly Wilshire a Four Seasons Hotel is looking for a Laundry Manager who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape guest experience by providing exceptional service in support of our world-renowned hotels. Laundry Manager reports to the Director of Housekeeping and Laundry. Work authorization for the location is required.Join Our TeamLocated at the intersection of Wilshire and Rodeo, an international cast of personalities comes together amid urban buzz, Hollywood glamour and a sophisticated California vibe. Experience CUT, Wolfgang Puck's, and become part of a iconic hotel of the Four Seasons Portfolio. Work on a team that is built on mutual respect, collaboration, excellent service and passion for providing above and beyond guest experiences. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.ResponsibilitiesJob duties include but are not limited to:Manages the staff of the Laundry/Valet Department. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed. Ensures communications and follow-up on any problems, guest requests or special requirements.Develops daily productions schedules, assesses priorities for each type of linen that needs to be laundered. Assigns staff to complete the needed activities for the day. Monitors staff’s activities to assure that standards are being met, staff is being supported and guest needs are being met.Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as supply and maintenance costs. Coordinates periodic Linen, Uniform and Supplies Inventories. Recommends appropriate actions passed on results of inventory. Assures that equipment is properly maintained. work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements.Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees Responds swiftly and effectively in any hotel emergency or safety situation.Skills/QualificationsEducation: College degree preferably in HospitalityExperience: 3-5 years in luxury hotel, supervisory experience. Experience with computers.Computer literate:MS Office, MS PowerPoint, MS Excel, MSOutlook, MS TeamsSuperior guest service and salesmanship skillsExcellent analytical and organizational skillsDetail oriented focusWhat to Expect: You Will…Be part of a cohesive team with opportunities to build a successful career with global potentialHave access to a robust benefit planHave the opportunity to engage in diverse and challenging workDerive a sense of pride in work well doneBe recognized for excellenceSalary: $85,000.00 – $95,000.00Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdfLearn more about what it is like to work at Four Seasons – visit us:http://jobs.fourseasons.comhttp://www.linkedin.com/company/four-seasons-hotels-and-resortsWe look forward to receiving your applicationFour Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdfSeniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionCustomer ServiceIndustriesTravel Arrangements and HospitalityReferrals increase your chances of interviewing at Four Seasons by 2xSign in to set job alerts for “Valet” roles.Parking Attendant (Joe's Auto Parks, LLC)Airport Marina Ford - Porter - Service and/or SalesParking Attendant (Joes Auto Parks, LLC)Beverly Hills, CA $20.00-$22.00 4 days agoAfter-school driver/sitter in Los Angeles.Porter Associate for Apartment TurnoversSanta Monica, CA $17.50-$18.50 9 months agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr