Service Engineer

3 weeks ago


Bethel Park, United States Synerfac Full time

Our client in Bethel Park is seeking a Service Engineer to join the team

Duties:

* Follow guidelines of the Service Department within ISO 17025 requirements
* Train and qualify other service technicians on instrumentation on which the training service engineer has been previously qualified.
* Conduct routine tasks such as, but not limited to, Periodic Maintenance (PM), calibrations, check-in, installation and repair of instruments, and Positive Metal Identification (PMI)
* Complete required paperwork on customer site and obtaining customer signature where required.
* Advise customers of any actions that need to be taken to keep the instrument in good working condition.
* Submit all paperwork maintained by office administration at the end of each work week.
* Contact main office daily: call in upon arrival at customer site and at completion of job. Also, report any possible problems or delays in a timely manner.
* Provide telephone, remote and/or on-site technical support to other technicians when needed.
* Provide technical support to customers by phone, remote access, or on site.
* Make suggestions for improving methods, procedures, forms, etc.
* Provide feedback to main office (service coordinator or technology manager) about all findings at customer site

Job Requirements

Requirements:

- Two-year degree in electronics
- Experience in metal identification and sorting by one or more of the following methods: a. OES arc/spark spectroscopy b. Spark testing c. Chemical spot testing d. X-ray instruments preferred
- Working knowledge of steel types and their differences preferred
- Working knowledge of applicable procedures and methods
- Familiarity with the requirements of ISO/IEC 17025 preferred
- Two years experience in operation, maintenance, troubleshooting, repair and programming of optical-emission spectrometers preferred


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