Utility Housekeeper, Housekeeping
3 days ago
The Utility Housekeeper will play an important role in providing cleaning services for assigned areas within the casino, hotel, and back of house. Efficiently utilizing various types of equipment and materials, the Utility Housekeeper will maintain the physical appearance and sanitary conditions of the property for the safety and enjoyment of all employees and guests.
THE NITTY-GRITTY (The Essential Job Duties):
This role will work closely with the Assistant Housekeeper/Assistant Executive Housekeeper to:
- Attend to emergency clean ups, including biohazards/sharps containers, floods, broken glass in assigned sections.
- Remove trash from hotel floors and keep department supply areas organized, stocked, and clean
- Conduct inventory for supply rooms
- Organize and ensure cleanliness of the supply closets and central storage area
- Maintain one or more areas inside the casino, hotel, and back-of-house
- Replenish cleaning chemicals
- Maintain and clean equipment used to perform regular job duties
- Report broken and damaged equipment, furniture, or property
- Maintain standards of excellence by cleaning, meeting guests needs, supplying products to Guest Room Attendants, and collaborating with department
- Perform all duties necessary to ensure success of entire department
- Other duties as assigned
- Great team player with the ability to create an excellent working relationship across the group. Collaborative approach with all departments
- Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
- Strong communication and presentation skills to all levels of management
- Creativity and innovation are essential
- Ability to think outside the box and approach all issues with a completely fresh approach
- Ability to anticipate needs and over deliver wherever possible
- Candidates must think on their feet and use innovation to solve problems and deliver solutions
- Excellent customer relations, communication, presentation and organization skills are of utmost importance
- Able to change direction and work on multiple project aspects at once
- Enthusiastic, passionate, able to inspire and motivate others
- Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original, personable, and striving to deliver high quality and brilliant customer service
- Familiarity with equipment such as buffing machines, extractors, and wet vac's
- Effectively and efficiently move around work area
- Physically fit and able to lift loads up to 70lbs
- Ability to effectively communicate in English both written and verbal
- Ability to understand and comply with safety policies and procedures
- Ability to work varied shifts including nights, weekends, and holidays
- Experience with professional cleaning equipment
- Knowledge of processes involved with cleaning various flooring surfaces
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This role requires:
- Work is performed throughout the resort
- Must be tolerant to varying conditions of sound levels, extreme temperatures, illumination, smoke, air quality, and pet hair/dander
- Constant contact with executives, department management, applicants, employees, and guests
- Prolonged sitting or standing and mobility
- Bending and reaching
- Transporting, pushing, pulling, and maneuvering items weighing up to 100lbs.
- Strong eye/hand coordination
- Use of standard office equipment
- Basic math
- Ability to distinguish letters, numbers, and symbols
- Ability to comply with policies and procedures, job description, daily memorandums, chemical labels (MSDS) and other instructions
- 50% logical / 50% creative / 100% AWESOME
- Enjoy working with a team and alone as the situation dictates
- Adaptive, Flexible
- Embody "great attitude"
- Unwavering integrity and endless work ethic
- Appreciate constructive feedback, as well as graciously providing the same
- Tenacious and self-motivated
This is not an exhaustive list of duties, responsibilities, and conditions.
*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*
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