Director of Engineering
3 weeks ago
Job Title: Director of Engineering & Security Location: Orlando, Florida – On‑Site, In Person Hotel Size: 300+ Guest Rooms Employment Type: Full Time Brand Affiliation: Full‑Service Hotel (Marriott experience preferred) Company: Rebel Hotel Company About Rebel Hotel Company: Rebel Hotel Company is one of the fastest‑growing third‑party hotel management companies in the United States, recognised for delivering bold results, operational excellence, and distinctive guest experiences. We operate a diverse portfolio of full‑service, lifestyle, and branded hotels across major metropolitan and resort markets. We are building a culture of leadership, innovation, and accountability–and we're just getting started. Position Summary We are seeking an experienced Director of Engineering & Security. The Director of Engineering & Security is responsible for ensuring proper operations, maintenance, service and repair of all equipment, while supporting the Company's goals of guest satisfaction, cost control and profitability. This person is also responsible for overseeing and participating in the Preventative Maintenance program, ensuring that all rooms and public space meet company standards. Key Responsibilities Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner Maintain regular attendance in compliance with company standards, as required by scheduling which will vary according to the needs of the hotel Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards) Comply at all times with company standards and regulations to encourage safe and efficient hotel operations Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid Train and supervise the hourly Engineering staff and coordinate all scheduling Review Engineering staff worked hours for payroll compilation and submit to accounting on a timely basis Focus the Engineering Department on their role in contributing to the guest service scores Motivate, coach, counsel and discipline all Engineering personnel according to company standards Conduct all 90‑day and annual employee performance appraisals according to company standards Prepare and conduct all Engineering interviews and follow hiring procedures according to company standards Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards Respond to employee emergency situations using information contained in M.S.D. sheets. Keep M.S.D. sheets current and easily available (with Housekeeping Manager) Establish ongoing training for all departments, especially Housekeeping, Front Desk and Kitchen to maintain basic upkeep of their departments and equipment Adhere to budgeted or re‑forecasted expense allotments, using proper procedures for all purchases and keep all necessary items (light bulbs, name tags, etc.) stocked Coordinate all inspections of the fire safety systems, including extinguishers, smoke alarms, etc., to maintain proper safety standards Manage energy expenses and continually work towards energy conservation Participate in required M.O.D. coverage as scheduled Ensure that the Preventative Maintenance program is implemented and administered according to company standards Evaluate and spot check the work of all staff and contractors or outside laborers Handle guestroom maintenance requests in a timely manner Maintain files of and be familiar with all operational manuals and warranty agreements for equipment Immediately follow up on any alarms to determine the exact location and cause; determine emergency status and report to Guest Services and/or the General Manager with findings Ensure that employees are at all times attentive, friendly, courteous and helpful to guests, all other employees and managers Act as emergency contact person Attend monthly all‑employee meetings and any other functions required by management Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments Use proper two‑way radio etiquette at all times when communicating with other employees; Ensure the proper use of radio etiquette within department Chair Safety Committee, as well as help coordinate fire drills and the training of all employees on safety procedures Establish and maintain key control system Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically Handle items for 'Lost and Found' according to the standard Perform any other duties as requested by the General Manager Access to back of house areas of the hotel and sensitive information Interact and occasionally have unsupervised contact with guests and/or colleagues Access and control to sensitive areas in the hotel premises, including Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets Drive safely on behalf of the company for business reasons Maintain a high level of trust and responsibility Represent the company with certain level of reputation and good character as well as exercise sound judgement Required Skills, Experience And Knowledge High School diploma or equivalent required At least 5 years of progressive experience in a hotel or a related field; or a 2‑year college degree and 3 or more years of related experience; or a 4‑year college degree and at least 2 years of related experience Supervisory experience required Current Certification as required by Federal, State or Local governing agents pertaining to trade requirements (i.e. HVAC, pool operation, electrical), property specific Current certification and licensing to operate and repair the hotels boilers and chillers as required by state, city, and local legislation Must have a valid driver's license for the applicable state Must be able to convey information and ideas clearly Must be able to evaluate and select among alternative courses of action quickly and accurately Must work well in stressful, high pressure situations Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests Must be able to work with and understand financial information and data, and basic arithmetic functions What We Offer Competitive base salary and performance‑based bonus Medical, dental, and vision insurance 401(k) plan with company match Paid time off and holidays Career advancement opportunities within a rapidly growing company A chance to be part of the Rebel movement redefining hospitality leadership At Rebel Hotel Company, we don't manage hotels the old way‑we challenge the status quo. If you're ready to lead with vision, act with ownership, and make your mark in the hospitality world, we want to meet you. #J-18808-Ljbffr
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