Director of Business Operations

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Director of Business Operations - EDU & Community Engagement Full Time Clerical Denver, CO, US 5 days ago Requisition ID: 1599 Salary Range: $95,000.00 To $105,000.00 Annually The application window for this position has an end date of 02/05/2026. Company Overview The Denver Center for the Performing Arts (DCPA) is one of the largest non‑profit theatre organizations in the nation, presenting Broadway tours and producing theatre, cabaret, musical, and innovative immersive experiences. Through these experiences and alongside our robust Education program, we engage hundreds of thousands of visitors each year. The DCPA’s workforce includes more than 300 employed team members in non‑union and union positions (in partnership with seven unions). In addition, we employ hundreds of artists and contractors annually. We have a strong volunteer program which includes more than 300 volunteers. Our Mission: “We engage and inspire through the transformative power of live theatre.” Culture Statement For more than 40 years, creativity and community have been the foundation of the Denver Center for the Performing Arts’ success. As a leading cultural organization in the Rocky Mountain West, we are actively participating in a cultural evolution of belonging and anti‑racism. Our commitment to reflect the diversity and priorities of our community — in our workplace, audience and programming — has never been more present. We believe that the theater can transform us — and be transformed by us. We invite you to be part of our Team. Job Purpose The Director of Business Operations is responsible for the implementation of the department vision and operational oversight for the Education and Community Engagement Department. This role leads the Education and Community Engagement administrative team, creates and maintains operational processes and procedures and oversees the fiscal health of the department. Duties and Responsibilities Lead a team of administrative and operational staff to maintain day-to-day operations of the department, working to create a culture of collaboration and accountability. Registrar and On‑Site Class Manager Evening Registrar and Office Manager Business Manager and Executive Assistant Librarian – Part Time Occasional Team Members across programmatic deliverables Partner with Executive Director on collaborative leadership on the culture and vision of the department. Act as the primary internal organization liaison and represent the department in organization meetings and initiatives. Represent the department with leadership presence to support onsite and offsite programming. Oversee operations of the Jones Library and Library staff. Partner with Education and Community Engagement Executive Director to develop, implement, and monitor the annual department budget. Act as lead budget administrator for the Education and Community Engagement Department including tracking revenue goals and expenses, including personnel and staffing. Oversee financial forecasting, monthly and quarterly reporting, and ensure fiscal efficiency across all programs. Support Finance in reconciliation of departmental revenue and expenses. Manage Theatre for Young Audiences production budget and creative team contacts. Lead department data tracking and reporting. Oversee creation of department class, programmatic schedule and department season planning to ensure alignment with financial resources. Lead scholarship awards and deliverables for onsite classes. Operational Strategy & Process Implementation Act as the operations and strategy leader for the vision of the department. Continuously evaluate and enhance departmental processes, to streamline workflows and improve productivity. Oversee student records, student medical information and student arrival and departure protocol in compliance with organizational liability practices. Ensure compliance and alignment with organizational policies and regulations -and manage risk mitigation strategies. Serve as the lead partner for Education & Community Engagement with the DCPA Insurance & Risk Team. Participate in annual insurance renewal and insurance underwriter walk‑throughs. Strategic Planning Collaborate with the Executive Director on short‑ and long‑term strategic planning and goal setting. Support implementation and deliverables of organizational strategic plan. Onboarding & Payroll In partnership with HR, manage ongoing, year‑round hiring and onboarding for part‑time and occasional Teaching Artists. Act as payroll administrator for department, reviewing and approving weekly and bi‑weekly timesheets for part‑time and occasional Teaching Artists. Manage contracts with third‑party partners and vendors, ensuring compliance, timely execution, and alignment with organizational standards. Manage union contracts and union relationships for Theatre for Young Audiences Equity contracts, including payments and reporting. Act as primary liaison to Marketing, managing the department’s marketing needs Act as primary liaison to the IT Team for all department needs. Partner with Facilities and Security to operationalize facility usage and procedures. Work closely with DCPA Theatre Company Production and Company Management to ensure collaborative scheduling, planning, and use of shared resources. Support Development, providing financial information for grant applications and reporting, track donor recognition on department’s website, collateral, and event materials. Qualifications Bachelor's degree or master's degree in arts administration and management, business administration, organizational management or related field. Minimum 5-7 years of progressive experience in business operations, education and community administration of a cultural organization, finance, or organizational management. Minimum 5-7 years of management experience. Experience leading teams and fostering a collaborative work environment. Proven experience in budget development, financial analysis, and operational leadership. Experience in project management and strategic planning is a plus. Demonstrated success in contract negotiation and vendor management. Strong knowledge of compliance, risk management, and process improvement strategies. Strong knowledge of Microsoft Office Suite, including Excel, Outlook, Word, PowerPoint. Strong Excel skills including the ability to build and understand complex formulas, pivot tables, and ability to manage complex financial and forecasting models using data analytics skills. Excellent critical thinking and problem‑solving skills. Excellent collaboration, speaking, writing, and communication skills. Well versed in working and collaborating with business partners, municipal offices, schools, teachers, school districts, and community partners. Experience with Sage Intacct, Tessitura, ContractSafe, Ramp, and Martus preferred but not required. Please submit a resume and a cover letter that addresses details regarding your experience of leadership within a cultural organization and/or creative industry and your experiences managing financial resources and collaborative relationships. This position includes supervisory responsibilities by providing guidance, performance feedback, and day‑to‑day oversight of assigned team members to ensure operational goals are met. This role supervises the positions listed below: Registrar and On‑Site Class Manager Evening Registrar and Office Manager Business Manager and Executive Assistant Librarian – Part Time Occasional Team Members across programmatic deliverables Working Conditions Must be available to work occasional nights and weekends. Must occasionally be able to travel throughout Denver and the major metro area. This position operates in a professional office environment using standard office equipment such as computers, phones, photocopiers. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required for this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. Compensation $95,000.00 - $105,000.00 annually Full time positions include the following benefits: Medical, Dental, Vision, Disability, Flexible Spending Accounts, Life Insurance and Pet Insurance 401k Plan with employer contributions Time off benefits including personal days, sick days, vacation days and 10 paid holidays. The DCPA is located in Denver, CO and all roles are based at our on‑site location: 1101 13th Street, Denver, CO 80204. Some roles at the DCPA may be eligible for hybrid work options. More information is available through the interview process. The DCPA does not require applicants to disclose age, date of birth or dates of attendance and/or graduation from an educational institution in their application for employment. Applicants may redact these and other applicable dates from their resume, transcript, and any other material that they submit as part of their application for employment. In order to provide high quality, culturally competent care to our patrons, students, guests and team members, it is of highest importance that our hiring practices reflect our values by offering an environment that celebrates diversity and embraces inclusion. All of our team members – regardless of race, ethnicity, sexual orientation, gender identity, age, language, abilities/disabilities, socioeconomic status, geographic region, or other defining characteristics – should feel welcome and valued. #J-18808-Ljbffr