Director Strategic Sourcing and Contracting NonClinical

Job Description

ECU Health

About ECU Health

ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.

The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children's Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.

Position Summary

The Director of Strategic Sourcing and Contracting is an experienced leader and supply chain management professional directly responsible for all activity related to Strategic Sourcing and Contracting. This director is a highly visible position within the system with accountability to lead, direct and execute viable strategies for an effective sourcing program, which is essential to the clinical and financial positioning of ECU Health. This leader sets strategies related to vendor assessments, sourcing and contract terms and conditions to help ensure products or services acquired are delivered on time, with optimal quality, value, and costs. Strategic direction also includes setting policies and methodologies for sourcing new products or services, approving vendors, and determining when products should be sourced to a single vendor or to multiple vendors to provide for a stable, consistent, and sustainable supply chain operation. The strategic sourcing director collaborates with internal and external business partners to understand operational demand, supplier partner trends, and financial analyzes information related to total cost of ownership while identifying cost reduction opportunities.

The Director of Strategic Sourcing and Contracting provides technical, strategic and creative leadership and direction to the Supply Chain Management function, and all Material Management Directors including strategic sourcing support, materials management, and procurement of materials, parts, components systems, and services. This role develops procurement procedures to drive cost reductions, productivity improvements and organization wide accountability.

This position is responsible for recommending standards, accountable for identifying and implementing contract opportunities for cost reduction, while ensuring quality outcomes and driving contract compliance and optimization with all supplier partners (i.e., GPO and local). The Director will develop processes for effectively executing supply chain operations that lead to successful clinical quality value analysis, sourcing, contracting, and category management capability for non-labor spend with pharmaceutical manufacturers, manufacturers, distributors, or suppliers of laboratory, medical, surgical, and administrative equipment, products, and services.

The Director is also responsible for working side-by-side with the Administration to ensure an effective and efficient use sourcing and contracting strategies in compliance with all state, federal, and local policy and regulations.

Responsibilities

Integrates and communicates Company-wide with functional responsibilities and objectives to achieve maximum benefits while standardizing processes and eliminating redundancies and duplication of efforts to ensure that supply chain initiatives have cross-functional linkage.

Maintains a process for the continual identification and prioritization of cost containment, quality, safety and patient outcome opportunities while engaging in strategic sourcing activities. Identifies unusual terms and conditions and contractual performance risk elements. Ensures initial development of contractual risk assessments for all existing or proposed contracts.

Proactively investigates and stays current on new and emerging technology, clinical outcomes advances, contracting strategies and the direction of the Supply Chain and hospital market.

Works with departments, coordinating groups, steering committees, and governance- groups to develop sourcing and contract strategies to improve performance.

Assigns and processes contracts to include Group Purchasing Organization (GPO) or purchasing coalitions contracts and non-GPO contracts.

Act as business owner to influence the organization across and through functional and business unit levels to ensure alignment and commitment to financial targets and category strategies.

Leverage multidimensional sourcing initiatives and oversee the review of sourcing proposals and negotiations as well as supplier identification and selection in responsible product categories.

Plans, manages and executes the strategic sourcing process to provide for efficient and effective operations.

Displays analytical skills necessary to make sound decisions and recommendations based on data analysis, expertise in preparing, importing, and manipulating information in spreadsheets, databases, dashboards, documents, and presentations.

Performs analyses to determine reliable and the most efficient form of contracting and specific terms and conditions that achieve expected budget and financial savings impact for departments and administration.

Provides advice for planning acquisition strategy as well as resolving procurement problems and procedures, as well as, perform due diligence activity related to acquisitions.

Provides expertise on sourcing activity, professional assistance in such areas as contracting, potential suppliers and manufacturers and current market conditions.

Acts as lead negotiator for all major business agreements involving non-labor spend.

Oversees and directs the preparation of proposals and the negotiation and administration of contracts in accordance with policies, procedures and legal requirements.

Ensures timely support to key stakeholders by reviewing the solicitation, identifying questions, concerns, or ambiguities and taking appropriate action.

Creates and manages strategic supplier partnerships to ensure performance expectations are met and year over year productivity targets are achieved by conducting proper supplier management techniques.

Maintains strong business relationships with internal and external stakeholders.

Participates in meetings, committees, and groups as appropriate or when requested.

Demonstrates ability to create a leading practice Supply Chain Management team which will ensure quality and commitment to client satisfaction.

Performs other duties as assigned.
Takes leadership role in developing, quantifying and implementing service and cost reduction programs system wide. Presents these program initiatives and results including documented savings to Supply Chain Management department staff as well as the Senior Leadership.

Oversees management of and ensures development for staff to meet overall objectives in terms of quality, service and cost effectiveness. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Directs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees.

Identifies and implements innovative solutions for practice or workflow changes to improve department, entity or system operations by leading unit projects and/or other department/ system-directed activities. Proactively leads task forces and committees. May represent HM at assigned community or professional organization meetings.

Maintains supportive cross functional relationships to facilitate development and implementation of Corporate-wide Supply Chain Strategy.

Identifies areas of opportunity and implements best practices/benchmarking in the following areas: Forecasting, Planning, Internal Controls, Quality Value Analysis Sourcing, Contracting, Electronic Procurement, and Logistics.

Develops supplier strategies to maximize the efficiency of outsourced processes, identifying supplier qualification requirements, and negotiating agreements, building and fostering productive third party relationships.

Coordinates and facilitates any educational requirements resulting from Supply Chain initiatives resulting in product or service changes impacting the end users.

Maximizes efficient processes and actions to support the operations in areas of accountability.

Sets expectations, assigns accountabilities, and measures performance against expectations in areas of accountability. Develops and monitors action plans to improve performance against expectations in areas of accountability.

Implements agreed upon service level agreements that reflects and achieves Senior Management expectations for financial performances, quality standards, and performance standards.
Provides direction and leadership to management and staff in areas of accountability. Identifies, coordinates and adjusts resources as needed.

Directs, develops and implements strategic and operational/high level projects and processes either through independent/highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives.

Oversees department operations, designated projects, schedules and activities as needed to ensure that goals or objectives are accomplished within the prescribed time frame. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction.

Employs a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the department workflow and enhancing operations, using peer-to-peer accountability and identifying solutions via collaboration. Implements process improvements utilizing tools such as lean principles. Role models situational awareness, using teachable moments to improve safety.

Employs a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the department workflow and enhancing operations, using peer-to-peer accountability and identifying solutions via collaboration. Implements process improvements utilizing tools such as lean principles. Role models situational awareness, using teachable moments to improve safety.

Keep current on category market, cost drivers and economic outlook to guide category strategy and assesses progress/achievement of agreed-upon performance measures and provides periodic reports to key stakeholders.

Responsibility for monitoring and coherence to policies and procedures.

Ensures effective operations and support for compliance with applicable governing, regulating and accrediting bodies, licensure, laws and regulations.

Develops and implements supply chain optimization systems and risk mitigation processes, including supply chain analysis and materials management, to minimize backorder risks.

Initiates supplier discovery and develops productive strategic alliances and partnerships with leading practice suppliers to maximize buying leverage.

Develops supplier management tools/metrics with responsibility for assuring compliance to required supplier performance targets.

Develops new and second source opportunities and has responsibility to identify and implement overall cost reduction.

Realizes direct cost savings through increased buying power, negotiation, and other means.

Directs vendor negotiations, analysis and contract reviews by; preparing requests for proposals of information; leading focus groups for the review and analysis of products and vendor services; and overseeing cost benefit analysis that support best product recommendations and selection.

Develops and monitors key procurement and contracting related metrics and reports these measures.

Works to develop, communicate and monitor contract compliance, discounts/pricing and vendor rebates.
Possesses keen leadership and management ability with superb interpersonal skills to effectively form collaborative team relationships with senior administrators, department managers/directors, physicians, vendors and clinical staff to support ECU Health Supply Chain Management goals.

Provides leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes.

Identifies opportunities and takes action to build strategic relationships between ones area and other areas, teams, departments, and units to achieve business goals. Drives the promotion of teamwork within and between departments; participates and/or leads and facilitates department process improvements as needed.

Facilitates the implementation of approved product/service conversions through collaboration with department directors, Supply Chain staff, educational resources, suppliers and user groups as needed by conferring with senior management to develop organizational policies related to contract administration and process flow; ensuring buy-in for cross-functional implementation. Interacts with physicians, clinicians and allied health professionals to determine need and initiate supply/service evaluation process from request through contract execution and implementation.

Demonstrates the ability to interact with others in a way that gives them confidence in ones intentions and those of the organization.

Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying ones own behavior to accommodate tasks, situations and individuals involved.

Facilitates positive relationships and communications between departments and key stakeholders, through various means, such as conducting and attending meetings, rounding, having one-to-one communications, and generally being visible and accessible to colleagues and staff.

Evaluates and continuously improve service delivery through data collection, planning and implementation to meet organizational needs.

Demonstrates strong independent judgment and analytical skills to recommend improvements/changes in process.

Considers and explores new and creative options to further improve areas of accountability in keeping with strategies and goals.

Provides education and support to physicians, administrators, clinicians, and department managers in developing an understanding of value analysis, sourcing, and contracting that support operational and financial goals.

Possesses excellent oral and written communication skills and demonstrates an ability to communicate well at all levels.
With the assistance of assigned financial staff, reviews periodic financial statements and reports, and makes changes in resource allocation, spending, and other relevant business activity, to ensure the financial viability and budget compliance.

Meets or exceeds threshold goal for department turnover and/or system metrics on employee engagement indicators.

Develops and manages department operational and capital budgets, approvals, and ongoing maintenance of the department(s), ensuring operation in a cost-effective manner. Proactively identifies and plans for capital needs related to current equipment and future department projects. Ensures staffing plans and schedules meet department needs that reflect understanding of the importance of cost-effectiveness.

Creates department strategies to achieve financial target and staffing needs, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.

Collaborates with Finance colleagues in determining impact of product/service selections on revenue and accounting cycles. Oversees, manages, creates and reports the internal evaluation of contract performance against any negotiated measurable criteria.

Supports and adheres to the financial controls and related policies and procedures and ensures that administrative and business activities are conducted in support of operational excellence.
Coordinates support with the Human Resources Organization (HRO) function to maintain positive personnel relations and strives to be an employer of choice by ensuring that employee questions and concerns are addressed responsively.

Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department.

Drives change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. Partners effectively with stakeholders as appropriate.

Ensures own career discussions occur with appropriate management. Completes and updates professional growth individual development plan (IDP) on an on-going basis. Conducts conversations with staff on their professional growth and development.

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.

Ensures compliance with laws and regulations and adherence to HRO policies and procedures.

Ensures that performance management programs are effectively administered, and individuals receive on-going feedback and coaching on job performance, competencies, values-based behaviors and developmental needs.

Manages supporting personnel in the execution of the multi-step strategic sourcing process.
Ensures that policies and procedures regarding corporate compliance and privacy of patient and employee information are observed.

Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines. Responsible for staff maintenance of credentials and competencies, per accrediting/ licensing agency and/or department guidelines as applicable.

Employs a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the department workflow and enhancing operations, using peer-to-peer accountability and identifying solutions via collaboration. Implements process improvements utilizing tools such as lean principles. Role models situational awareness, using teachable moments to improve safety.

Extensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changes.

Responsible for employee compliance to policies and procedures and performs associated actions upon non-compliance (i.e., licensure/certification compliance, focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.).

Exercises due diligence in contracting and other activities with legal risks, and uses the services of the Office of General Counsel as appropriate.

Models professional confidentiality and discretion in all communications and exchanges of information.
Employs change management techniques to advance the organization by using tools, business processes, budget allocations, and operational practices that add value to ECU Health.

Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences.

Demonstrates highly effective communication skillsstrong written communications and platform presentation abilities.

Capable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadership.

Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented.

Promotes a positive organizational culture by performing business activity, decision making, and performance management in a manner that influences positive work attitudes and enhances job satisfaction.

Responsible for the selection, engagement, and development of Staff, inclusive of performance management, professional development, formation, and succession planning.

Assigns initiatives and projects that provide operational support.
Performs duties in a manner that is consistent with ECU Health values and leadership competencies.

Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills.

Demonstrates flexibility and adaptability in the workplace.

Minimum Requirements

Bachelor's Degree or higher

Eight to ten years of experience is required

Other Information

• Hybrid position

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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