Senior Consultant

2 weeks ago


City of Albany, United States New York State Technology Enterprise Corporation (NYSTEC) Full time

Senior Consultant - Salesforce Developer at New York State Technology Enterprise Corporation (NYSTEC) About Us NYSTEC is a nonprofit technology consulting company advising agencies, organizations, institutions, and businesses since 1996. We are independent, vendor‑neutral, and focused on client best interests. At NYSTEC, we believe success comes when individuals and teams flourish personally and professionally, and our benefits and perks support that mindset. About the Role As a Salesforce developer in the Emerging Technology Services practice area, you will serve as the technical lead during the implementation of Salesforce by an external system integrator for our clients and transition to owning the platform for maintenance and ongoing enhancements after go‑live. You will oversee solution design, configuration, integration, and data architecture during implementation and later provide hands‑on configuration, development, release management, and support. You will collaborate with internal teams and client stakeholders to guide digital transformation, ensure scalable architecture, and enable effective adoption of Salesforce‑based low/no‑code solutions. This position requires onsite work in Albany, NY. To be considered for this role, candidates must be permanent residents of the state of New York and reside within a commutable distance. Key Responsibilities Serve as the primary technical liaison between client stakeholders and the external Salesforce implementation partner. Review and validate vendor solution designs, data models, and custom code to ensure long‑term maintainability and adherence to best practices. Participate in requirements workshops, design sessions, sprint reviews, and user acceptance testing (UAT) activities. Ensure architectural decisions align with business strategy, security requirements, and compliance standards. Identify risks, recommend mitigation strategies, and escalates issues when necessary. Provide post‑implementation support and enhancements. Assume ownership of the configured Salesforce environment after go‑live. Perform ongoing configuration, customization, and development, including Salesforce Apex, Lightning Web Components (LWC), flows, and integrations. Evaluate change requests, manage enhancements, and oversee release management. Conduct platform health checks, performance optimization, and user access/security management. Train users, support adoption, and serve as the primary Salesforce subject matter expert. Provide guidance and mentoring to internal product owners, analysts, and technical team members. Qualifications Hands‑on Salesforce development and configuration experience with proficiency in Apex, LWC, flows, data modeling, security, and integration APIs. Experience with REST/SOAP and middleware (e.g., MuleSoft, Boomi). Proficient understanding of SDLC and Agile delivery frameworks. Excellent written and verbal communication skills and ability to engage business and technical stakeholders. Strategic thinking skills with the ability to translate business needs into technical design. Ability to lead technical discussions and influence design and implementation decisions. Self‑starter who can work independently and collaboratively in team environments. Preferred: Salesforce Platform Developer 2 certification. Preferred: Salesforce Administrator or Business Analyst certification. Preferred: Experience transitioning solutions from vendor implementation to in‑house maintenance. Preferred: Experience in public sector or healthcare environments. Education and Experience Minimum: Bachelor’s degree in computer science, data science, mathematics, or a related discipline and at least three years of related experience. Additional education and experience will be considered. NYSTEC is an equal opportunity employer. We provide reasonable accommodation to qualified individuals with disabilities. If you require a reasonable accommodation, please contact recruitment@nystec.com. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. #J-18808-Ljbffr


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