Medical Director for Memorial Hermann-GoHealth Urgent Care

2 weeks ago

Houston, United States Memorial Hermann Healthcare System Full time

Regional Medical Director - Urgent Care - Greater Houston Area - Memorial Hermann-GoHealth Urgent Care Memorial Hermann-GoHealth Urgent Care initially announced its partnership and opened 10 centers in the summer of 2022. Since then, we have grown to over 30 centers with plans for further expansion. This partnership provides the Greater Houston area with convenient access to high quality urgent care. We provide a different type of Urgent Care experience for our dedicated providers who are doing the work they love. Our practice model brings together board-certified Physicians and Advanced Practitioners in innovative treatment centers, with the resources and support of Memorial Hermann behind them. We are the front door to quality connected care. We are seeking a Regional Medical Director who uses quality metrics, relationship management, and care protocols to improve the performance and outcomes within the Urgent Care setting. Someone who can lead, build relationships and establish credibility with physicians and other providers. Must have a proven track record of being that champion through implementing strategies designed to improve outcomes and lower the cost of care. Must be knowledgeable in reinforcing and modeling a culture that emphasizes complimentary and coordinated care in the best interest of the patient. 

The Regional Medical Director (RMD) holds a pivotal leadership role overseeing Houstons largest Urgent Care network, currently comprising 30 operational centers, expanding to 34 by the end of 2024. The Regional Medical Director(RMD) is accountable for administration and strategy services to a Joint Venture Board comprised of executive leaders from both GoHealth Urgent Care and Memorial Hermann.  The RMD is accountable to Memorial Hermann Medical Group VP/CMO for all clinical matters. The RMD provides key decision-making support to Clinical Operations leaders managing a P&L exceeding $30M. This position supports a 100+ strong Provider workforce, and the RMD is responsible for the growth, development, and selection of both clinical and operational leaders. This position requires a strong ability to collaborate across multiple organizations and the ability to prioritize key strategies to ensure the success of the joint venture partnership.

HIGHLIGHTS:
  • Direct and identify best practice standards including establishing clinical policies, procedures, rules, regulations and methods of operation related to the Memorial Hermann-GoHealth Urgent Care network.
  • Establish quality metrics and initiate process improvement programs.
  • Support Memorial Hermann-GoHealth Urgent Care network's strategy to increase exposure and to enhance the image of the Program to health care providers and residents.
  • Participates in recruitment, provider qualification and training, maintenance of competencies, proficiency testing, and regulatory compliance. 
  • Responsible to: Health System Medical Group VP/Chief Medical Officer and collaborates with Chief Medical Officer GoHealth Urgent Care (CMO).  
  • Collaborates across and within regions to share resources, implement improvement initiatives, and optimize clinical, financial, operational and customer service performance.
Requirements:
  • Minimum of five (5) years of clinical experience.
  • Minimum of three (3) years of clinical leadership / administrative experience preferred in emergency medicine, urgent care, or related field, preferably in a major medical center or health system, required.
  • Ability to analyze clinical data and convey findings in an effective manner to elicit change.
  • Successful track record of building, developing and leading high-performing medical teams.
  • Outstanding oral and written communication.
  • Proven track record of flexibility and fluidity in managing many responsibilities.
  • Effective team leadership and performance management skills.
  • Possesses the tenure, knowledge, and skillset necessary to bring authority to new and existing relationships, both internal and external.
Required Licenses/Certifications:
  • Must have current state medical licenses at time of start.
  • Current Board-Certification in Emergency Medicine, Family Medicine, or combined Med/Peds.
We look forward to sharing more with you.

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